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WellSpan Health Applications Sys Analyst-Assoc in York, Pennsylvania

Job Description:

Under general supervision, performs data entry, screen and table maintenance, and installation and troubleshooting of applications. Responds to user calls, performs testing, and provides on-call support as required. Scope of Influence: Works with Advanced and Senior Applications Systems Analysts, Manager/Program Manager or Project Manager on specific project tasks.

Duties and Responsibilities

  • Maintains and troubleshoots applications, timely and completely.

  • Responds to users calls and requests - provides routine status and follow-up information to callers, routes and escalates to other teams or team members as appropriate.

  • Develops testing scripts and tests application functions.

  • Works in some phases of system analysis of business and user needs.

  • Prepares status reports on tasks assigned.

Qualifications

  • Notes:

  • Other combinations of formal education, training and experience may be considered.

  • Minimum Experience:

  • 6 - 12 months (new grads welcome)

  • Minimum Education:

  • 2 years of college or equivalent preferred

  • Minimum Field Of Expertise:

  • Basic healthcare and/or analyst experience in healthcare setting or with application(s) assigned to support

  • Skills:

  • Able to work well in a Team Environment. Able to accept responsibility. Basic knowledge of

  • specialty areas and willingness to supplement knowledge with combined classroom/online and on-the-job training and mentoring. Analytical skills. Communication skills - written and verbal. Demonstrates basic troubleshooting and problem-solving skills

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