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State of Massachusetts Data Coordinator in Worcester, Massachusetts

_General Summary_

Worcester Recovery Center and Hospital is seeking a Data Coordinator who collects, analyzes and presents data from a variety of sources. The Data Coordinator is expected to independently respond to requests from all disciplines within the facility for data collection and analysis on a variety of topics and to provide clear, succinct reports to department managers and hospital administration.

The schedule for this position is Monday-Friday 8:00 AM-4:00 PM with Saturday and Sunday off.

Duties and Responsibilities:_(_These duties are a general summary and not all inclusive)

  • Responds to data and report requests from Administration, treatment and program teams, individual clinicians and departments, and DMH Area and Central offices by gathering, analyzing and presenting the data.

  • Leads interdisciplinary teams to create and implement performance improvement projects based on analysis of data.

  • Generates summary and detail reports, utilizing a variety of sources including DMH’s Datix Safety Learning System, the Electronic Medical Record, written forms.

  • Analyzes data, and using Excel, Access, Word, and Tableau, designs and prepares forms, data collection tools, reports, charts, graphs, and dashboards, assesses various visual display options and determines the most effective way to present the information for purposes of evaluation and decision-making by clinical and administrative leadership staff.

  • Reviews medical record information as needed. Conducts audits to verify accuracy and completeness of data and reconciles information between various sources.

  • Supervises clerical staff, assigns work, reviews work assignments for accuracy, completeness, and quality, and evaluates performance.

_Required Qualifications (include but are not limited to)_

  • Highly organized, detail oriented, and able to prioritize multiple tasks.

  • Ability to find patterns and details in sets of data through visualization and other mining techniques, and be able to demonstrate a knowledgeable command of applied probability and statistics, web analytics, and metrics.

  • Knowledge and proficiency in analytics and data visualization software, including Microsoft Access, Microsoft Excel, Tableau, and/or related or similar software package.

  • Ability to utilize critical thinking skills to formulate conclusions and recommendations to a variety of stakeholders

  • Experience in analyzing and determining the applicability of data, to draw conclusions, and make appropriate recommendations.

_Preferred Qualifications _

  • Master degree in Business, Health Care or related field

_About Worcester Recovery Center and Hospital (WRCH):_

Located on over 100 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations. WRCH provides inpatient services to 260 inpatient adults, inclusive of a Deaf Inpatient Mental Health Service; 30 inpatient adolescents and 30 residential adolescents, in either an Intensive Residential Treatment Program (IRTP) or a Behavioral Intensive Residential Treatment Program (BIRT).__

_DMH Mission Statement:_

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.



_Total Compensation_

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your total compensation, including:

  • 75% state paid medical insurance premium

  • Competitive Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Two ways to save for Retirement: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 11 paid holidays per year and adequate Sick, Vacation and Personal Time

  • Tuition Remission for employee and spouse

  • Short-Term Disability and Extended Illness options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program




Pre-Hire Process:_*

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may may be published on the Commonwealth’s website

For questions, please contact Karen Gouin, Human Resources, at 508-368-3406.

First consideration will be given to those applicants that apply within the first 14 days.


Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, administrative, professional or technical experience in work involving research, data analysis, compliance, records management or program administration (B) an equivalent combination of the required experience and the substitution below.

Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment.


I. A Bachelor’s degree in a related filed may be substituted for a maximum of two

(2) years of the required experience.

II. A Master’s degree or higher in a related filed may be substituted for a maximum of three (3) years of the required experience

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Information Systems and Technology

Organization: *Department of Mental Health

Title: Data Coordinator

Location: Massachusetts-Worcester - 309 Belmont Street

Requisition ID: 200003XP