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Fairview Health Services Centralized Scheduler in Woodbury, Minnesota


Responsible for scheduling in-patient/out-patient procedures and/or surgeries. Responsible for collecting surgical charge vouchers and ensuring their correctness against documentation in Epic prior to posting the charges. Provides secretarial support to the department. Ability to travel between hospital sites/locations.

Current Schedule: 11:30 am to 8:00 pm.

Responsibilities/Job Description

  • Provides excellent customer service by demonstrating an understanding of internal and external customer’s needs.

  • Completes patient registration, collects demographic and clinical information for patient scheduling, registration, and account management.

  • Maintains schedule in EPIC system.

  • Makes outgoing calls to schedule procedures that align with schedule and entity goals.

  • Ensures information is passed on to all appropriate persons and departments.

  • Schedules services with contracted vendors.

  • Types memos, documents, reports, committee minutes, etc., for the department's director and staff.

  • Attends meetings and takes minutes to ensure an accurate record of meeting. Prepares meeting materials for department staff.

  • Review and process surgery and anesthesia charges to ensure prompt, accurate patient bills. If there are inconsistencies, works with surgery department team members to ensure correct charting

  • and charging of services occurs.

  • Responsible for reviewing tissues and verifying they are accurately documented in the TrackCore system.

  • Develops and writes reports in response to management requests and in accordance with established policies/procedures (using EPIC or other systems).

  • Assists business leaders with tracking block utilization.

  • Provides cross coverage for surgery billing, surgery scheduling and Operating Room desk (and SAU when needed).

  • Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.

  • Actively participates in creating and implementing improvements.

  • Performs other responsibilities as needed/assigned.



  • High School Diploma or equivalent


  • Two or moreyears directly related experience or an equivalent combination of education and experience.

  • Post high school education

  • Computer skills including Microsoft Office applications, Epic and applications associated with performing basic work tasks.

  • An understanding of supply and charging processes and attention to detail.

  • Strong attention to detail

  • Medical Terminology

  • Knowledge and application of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.

  • Knowledge of appropriate data collection policy and procedures, filing systems, data management systems, and programs. Ability to compile, assimilate, organize, and store printed and electronic information.

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Fairview Health Services ( is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Job Locations US-MN-Maplewood | US-MN-Woodbury

Requisition Post Information* : Posted Date 2 weeks ago (7/21/2021 3:10 PM)

Requisition ID 2021-77003

Profession Non-Clinical Support Staff

Speciality Administrative/Clerical/Customer Service

Location St John's Hospital

Shift evening

Hours per 2 weeks 80

Department Surgery Business Services