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Kelly Services Customer Service Representative in Wilmington, Massachusetts

Long term temporary opportunity to work on the customer service team for our client, a leader in research and laboratory science. This role is on-site at the office location in Wilmington, MA. Be part of a team committed to the discovery, development, and safe manufacturing of new pharmaceutical therapies.

As a member of the Customer Service Team, you will:

  • Represent company professionally to external and internal customers

  • Answer product-related questions, trace lost shipments, and clarify customer orders for the shipping department.

  • Take orders over the phone when necessary; may manage web-based ordering.

  • Enter and maintain database records of customer profiles

  • Process customer credits, return goods for credit, identify quality assurance complaints

We are looking for candidates with:

  • Associate's degree or equivalent in business, life science or related discipline

  • At least one year customer service experience.

  • Proven multi-tasking skills and strong organizational skills.

Apply today for immediate consideration!

Why Kelly ® ?

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.