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State of Massachusetts Mental Health Worker II in Whitman, Massachusetts

The Brockton Multi Service Center Adult Community Clinical Services (ACCS) Group Living Environment Program operated by the Department of Mental Health (DMH) is seeking a dynamic candidate who will serve as a Mental Health Worker II to provide rehabilitative services to Persons with major mental illness in ACCS (residential). The candidate will may serve as the shift supervisor for Mental Health Worker I staff. Will act as an advocate for assigned Persons Served and maintains a trauma informed, person centered approach. Participates in the development and implements the Community Service Plan. Complete appropriate documentation of interventions and communication of pertinent information to MAP policies and maintains certification.

Please Note: This position is 40 hours per week. The selected candidate will work first shift 6:45 am-3:15 pm. Days off are Monday and Tuesday.

_Duties and Responsibilities (these duties and responsibilities are not all inclusive):_

  • Provide rehabilitative interventions to assist persons served in building and using skills and accessing resources to achieve treatment goals, manage symptoms and live productive and meaningful lives. These interventions take into account SAMHSA’s 8 Dimensions of Wellness.

  • Maintain a trauma informed, person centered atmosphere while engaging Persons served in their Rehabilitation and Recovery.

  • Assist persons served in development of independent living skills, such as personal hygiene, nutrition, cooking, housekeeping, clothing maintenance, money management, and accessing/utilizing public transportation by utilizing motivational interviewing skill, counseling techniques, role modeling and/or other individualized or group best practices to promote person served growth.

  • Engage Persons, individually and/or in group, in the development of meaningful activities, such as recreational, educational, health and fitness activities within the program and the community to foster an improved quality of life.

  • Assist person served with utilizing coping strategies, natural supports and safety planning when necessary.

  • Knowledge of all medications used within the program, including their indications, risks and side effects, and the ability to teach person served about their medications and how to take them appropriately by utilizing MAP related material and training.

  • Responsible for transporting or arranging transportation for persons served that need that level of service.

_Required Qualifications:_

  • Knowledge of the English language

  • Ability to follow written and oral instructions and communicate effectively in oral expression

  • Experience with DMH regulations and program procedures

  • Familiarity and implementation of MAP policies

Special Requirements:

Please note in accordance with an agreement between the Commonwealth of Massachusetts, Department of Mental Health and AFSCME/Council 93, employees assigned to a work unit where the Medication Administration Program (MAP) is used are required to pass MAP certification within 6 months of entering the position or 3 examination opportunities, whichever comes first. Employees are required to maintain MAP certification as long as you are working in said program.

Possession of a current and valid class D Motor Vehicle Operator’s license required for this function.

_Preferred Qualifications:_

  • High school diploma. E

  • Experience in and/or knowledge of human services.

  • MAP Certification.

  • Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.

  • Previous experience working in a residential setting

  • Given the population served, bilingual or multilingual fluency.

The Brockton Multi Service Center provides comprehensive services to mentally ill adults and children. programs include Outpatient, Case Management, ACCS, and PACT team. The Brockton Multi service Center is a Joint Commission certified facility. In all ways we aspire to create an environment which promotes growth, recovery and independence for clients, families and employees alike. We offer excellent salary and benefits packages including tuition remission, health insurance, alternative work schedules, educational/certification incentives (as per union contract), shift and weekend differentials.

As applicable, preferences for this position will be given to those candidates who are eligible for civil service/Con test Reinstatement/Reemployment or to those candidates who have passed the civil service examination for this job title and who respond to the job certification that was recently issued for this location and/or to employees laid off or bumped from this title who are eligible for recall and in accordance with Article 14 or applicable bargaining unit requirements.

Pre-Offer process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of health and Human services prior to the candidate being hired. For more information, please visit

Education and license/certification information provided by the selected candidate(s) is subject to Massachusetts Public Records Law and may be published on the Commonwealth's web site.

For questions please contact Human Resources at 508-977-3383.

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) one year of full-time or equivalent part-time experience in providing direct care service to the mentally ill, emotionally or physically handicapped, or (B) any equivalent combination of the required experience and the substitutions below.


I. An Associate's degree or higher with a major in psychology, human services, mental health or retardation may be substituted for the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Direct Care

Organization: *Department of Mental Health

Title: Mental Health Worker II

Location: Massachusetts-Whitman - 87 Stetson Street

Requisition ID: 200002U2