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Transform SR Holding Management LLC Softlines Supervisor Sears 1092 Westland, MI in Westland, Michigan

brbSoftlines Supervisor (Sears 1092 - Westland, MI)/bbr1002680BRbrJob Summary: brResponsible for performing job duties including Member checkout for ensuring an exceptional Member experience within the apparel departments and soft home by ensuring overall store presentation. Spends more than 70% of time driving results on the sales floor through effective merchandising, process execution, and selling behaviors. May act as Manager on Duty (MOD) as needed.brTransformco Stores - Sears Hourly brField Management brbEmployment Category/bbrRegular, Full-time brbSears Req Type/bbrHourlybrbResponsibilities/Skills/Experience Requirements/bbrJob Duties/Responsibilities:br*Responsible for day-to-day execution on the apparel and Soft Home sales floors. Models expected*Creates an environment around a Members First culture, consistency of processes ad service, advocating for the Members by serving as the Member advocate and surfaces opportunities to improve end-to-end Member*Facilitates with the SGM the appropriate setup of store-wide and event signing and take down, including performing the following functions: stocking, pricing, rotation and condition of merchandise, seasonal resets, basic plan-o-grams, unit integrity, seasonal markdowns, ad recaps and*Assists in setting clear expectations for associates' performance and behavior, provides ongoing observations and coaching, and holds associates accountable for results. Initiates performance management processes (e.g., performance reviews, performance improvement plans) with approval and in partnership with the Store General Manager. Accurately documents associate observations and conducts regular coaching sessions. Ensures associates are up-to-date on selling techniques, product knowledge, training and appropriate use of integrated retail tools to provide a WOW Member experience. Assists associates in creating action plans for their development based on feedback from observations, store walks, Member interactions and other sources, with approval from*Versed in the benefits of Shop Your Way, credit and leasing, warranty and protect plan questions, all elements of a WOW experience, and able to sell the program to both associates and*Assist Members to find the products they are looking for by walking them to the areas of the store and assist with merchandise*Demonstrates an understanding of storewide sales and promotions, SYW promotions, the SYW App and the Sears App, and all marketing events launched for the Member*Completes Member transactions accurately and efficiently at the point-of-sale. Engages other associates to identify opportunities for continuously improving their*Utilizes W2S and S2H and other integrated retail processes as methods to enhance the Member's shopping experience and serves as a resource in these areas for other*Works with all associates to optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Merchandise Replacement Agreements, and other miscellaneous income opportunities). Serves as a role model in this*Assists with presentations standards (i.e., fitting room maintenance, straightening merchandise)br*Adheres to merchandise protection standards and all shrink processes and*Responsible for keeping the department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for Membersbr*Performs other duties as assigned.brEducation Experience: Bachelor's Level DegreebrYears of Related Experience: 1-2 Yearsbrg