UCLA Health Front Office Admin Support- Westlake Village, OB/GYN in Westlake Village, California
In this role, you will provide administrative support
to the staff, physicians and patients in the Westlake Village OBGYN office.
Schedule and coordinate new and follow up patient appointments/reschedules and
cancellations. Complete patient registrations/demographics and on-line
transactions. Check in patients, collect insurance cards and payments. Balance
daily cash drawers. Answer phones and appropriately triage calls.
Scan and upload records to EMR, sort and distribute mail and incoming faxes.
Process tasks in EMR in-basket pool and Patient Work queue on a daily
basis. Provide additional backup administrative support as
assigned. This role requires a Team Assistant with a highly flexible,
enthusiastic and proactive approach. Qualifications
Minimum 2 year experience in working in a fast pace clinic setting, preferably in a family practice/internal medicine practice.
Ability to travel to Westwood/LAX locations for mandatory 2 or 4-week training upon hire.
Typing skills to electronically prepare forms, and other correspondence with speed and accuracy.
Ability to follow proper channels of policies and procedures, communication and work standards.
Ability to perform with frequent interruptions and/or distractions and skill to organize tasks to facilitate smooth work/patient flow.
Ability to work independently and follow through on assignments with minimal direction and ability to prioritize.
Demonstrate ability to be punctual and maintain a satisfactory attendance record. Skill in speaking clearly and using appropriate grammar remaining respectful of others and consideration of patient confidentiality at all times.
Ability to accept direction from supervisors. Knowledge of basic medical terminology and major medical insurance plans.
Skill in maintaining a harmonious work environment, practicing excellent patient care. Ability to work overtime in necessary instances.
Preferred: Knowledge and ability to enter and maintain accurate patient appointments/registration utilizing an on-line electronic medical record.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.