UCLA Health Administrative Assistant - Westlake Village in Westlake Village, California
Under the general supervision of the Office Manager, provide general and administrative support to the staff, physicians
and patients of the Oncology Clinic. Schedule new consultations, coordinate and
follow up patient appointments and cancellations. Complete demographics, referral forms,
on-line transactions including appointment and procedure scheduling using the
Encounter Registration system. Collect insurance
cards and payments. Balance daily cash drawers.
Provide backup administrative support, triage calls, Xerox, collate and file
reports, sort and distribute mail.Qualifications
Required: * Ability to travel to Westwood/LAX locations for mandatory 2 or 4-week training upon hire. * Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy. * Ability to follow proper channels of policies & procedures, communication & work standards. * Skill to organize tasks to facilitate smooth work/patient flow. * Knowledge to schedule patient appointments and encounter patients using the MCCS Appointment Scheduling/Encounter Registration Programs. * Demonstrated ability to be punctual and maintain a satisfactory attendance record. * Ability to work overtime in cases of emergency. * Skill in maintaining a harmonious work atmosphere, practicing excellent customer service. * Skill in speaking clearly and using proper grammar. Preferred: * Knowledge to schedule patients for referrals to specialists. * Knowledge of major medical insurance plans.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.