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AMERICAN GREETINGS CORPORATION Business Analyst II in Westlake, Ohio

91778BR Business Analyst II Westlake, OH Job DescriptionWe are American Greetings.We are friendly hellos and great big smiles. We work hard and know how to have fun.Our innovative and creative work is a reflection of each of us and the culture and values we share.We are excited that you want to join us in helping make the world a more thoughtful and creative place.Every. Single. DayOur commitment to diversity is based on this basic belief that many points of view come together to make a stronger and more creative organization. It makes our products more authentic, and it makes American Greetings an even more exciting place to work.Perks:* Diverse and inclusive culture with employee resources groups* 13 paid holidays* Flexible Schedules (Department Based)* 401k- dollar-per-dollar match up to 6%* Tuition assistance* Wellness program* AG Workperks Discount Program* All Hands Meetings* Employee Assistance Program* Medical, dental, visionGENERAL SUMMARY:The Business Analyst works with the business community and other IT professionals to help identify how technology and process solutions can be used to help solve business challenges. This person tends to have a broad understanding of subject areas throughout the business, maintains a strong relationship with all levels of the business community and strives to be seen as a subject matter expert in the eye of their business partners. Business Analysts have a strong hand in the viability and delivery of solutions by completing tasks such as gathering requirements, estimating work effort, documenting process flows, identifying data needs, developing test plans, executing system tests and helping the business with related OCM activities. Finally, the business analyst may be asked to assist with the identification of root causes and resolutions to problems encounter in our production systems.ESSENTIAL DUTIES and RESPONSIBILITIES:* Improves efficiency by actively working with the business to re-evaluate and change existing business processes* Addresses business challenges with technology by applying knowledge of IT technologies and capabilities* Reduces costs by identifying reuse opportunities and recognizes patterns in IT technologies* Brings a proactive approach to working with the business* Works with the business to identify data needs* Demonstrates proficiency to deliver projects covering two or more data entities (Retailer, Product, Vendor, Customer, Material, F2M transactions, O2C transactions, CRM transactions, PLM transactions, Custom transactions, Etc.).* Assist in gathering and documenting continous improvement requirements to support IT and business process automation utilizing ServiceNow.* Works with the business to quickly estimate the level of effort to provide a viable solution in order to obtain the business benefit* Applies experience and business understanding to develop solutions that better the company* Consistently demonstrates the ability to work with the business community to identify business requirements* Improves communication by speaking effectively with both business users and technical developers* Actively works alongside the technical teams to develop a solution that meets the needs of the business* Produces high quality project deliverables such as business requirements, functiona