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Mitie Retail Store Detective - West London - £10.32 ph in West London, United Kingdom

  • The Store Detective will work in collaboration with all members of the security team and store management team to achieve a safe and secure shopping environment, covering a cluster of stores in and around West London * Utilising conflict resolution skills in order to diffuse difficult situations that may arise within the workplace * Knowledge of ASCONE, Civil Recovery and report writing is essential * Record, report and escalate all incidents and arrests using the technology and work phone provided to the SD * Collect and record evidence to support criminal and civil prosecutions * Frontline Door Supervision or Security Guarding License is essential, CCTV Licence would be beneficial * Strong customer service skills, client focused attitude with the ability to build good working relationships * Excellent communication skills are required * Must have an adaptable communication style to meet the needs of different groups of people * Ability to work individually and as part of a team * Resilient and tenacious with a can do approach * Must have access to your own vehicle - mileage paid subject to policy Benefits: * Company device provided (Work Phone) * 28 days holiday * Free SIA Renewal * Free access to training * Mileage to and from work will be paid (subject to policy) * Pension Scheme * Company rewards and benefits, including leading retailer discounts * 20% Discount card from client (subject to policy) * Cycle to work scheme It’s the little things that count - On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. A comprehensive training programme in place to support personnel development