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Dick's Sporting Goods Retail Shipping Coordinator in West Des Moines, Iowa

We are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity.

On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do.

Omni-Channel Associate Duties:

  • Perform daily Omni-Channel tasks in the store including Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes

  • Participate in Loss Prevention procedures related to Omni-Channel processes

  • Fulfill the company-defined customer experience by completing the SFS pick & pack & ship process

  • Assist in the completion of incoming BOPIS orders including picking, pack-checking, and prepping orders for hold bins

  • Support the Customer Pickup Process of BOPIS orders by retrieving orders from the stockroom and providing to the Head Coach in a timely manner

  • Assist in the BOPIS aged order review by reviewing orders, changing order status in the system and returning product to the sales floor if necessary

  • Assist in completing daily UPS Box Count Audits according to company Inventory Control standards

  • Create a world-class customer experience by providing passionate customer service

  • Adhere to all safety policies and procedures

  • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively

  • As business needs arise, other tasks may become necessary

Success Profile:

  • High School Diploma or Equivalent

  • 1-3 years of Retail Experience

  • Flexible availability – including nights, weekend, and holidays

  • Strong attention to detail and organizational abilities

  • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively

  • Orientation to Customer Service and Process/Procedure focus

ClickHEREto review our Rewards & Benefits Information

DICK'S Sporting Goods is an Equal Opportunity Employer.

Organization: *Store1101 West Des Moines IA

Title: Retail Shipping Coordinator

Location: Iowa-West Des Moines-Store1101 West Des Moines IA

Requisition ID: 200005WG

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