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TELLIGEN Health Informatics Solution Coordinator Lead in WEST DES MOINES, Iowa

Position: Health Informatics Solution Coordinator LeadLocation:West Des Moines, IAJob Id: 3080# of Openings: 1Health Informatics Solution Coordinator LeadAs a Health Informatics Solution Coordinator Lead, you will have the opportunity to lead work that supports thousands of clinicians and practices to change how healthcare is reimbursed from volume to value. You will provide subject matter expertise and support in the analysis of the data, and in the design and development of products or services to support contract deliverables. You may assist management in leading a team by assigning and reviewing tasks, coaching, and training staff, as directed by the Manager or Director.What You'll Do:Operational Support - Serves as subject matter expert to internal and external customers. Utilizes knowledge and expertise to research and resolve issues in a timely manner to the customer's satisfaction. Provides collaboration, communication, and coordination with internal team, clients, project managers, project leads, and/or contractors. Communicates efficiently and effectively to the project team. Provides direction to internal team and/or project team including research, problem resolution, and support in completing project/contract deliverables. Collaborates with leadership on the strategic direction of the contract.Project Tasks - Provides input based on subject, program, and product knowledge to the business and functional requirements for software products and services, including enhancements. Completes tasks and deliverables on time.Requirements Analysis - Provides input to the business and functional requirements for the software products and services, including enhancements based on program and product expertise. Provides subject matter expertise to align program requirements with product requirements. Provides final reviews of business and functional requirements as requested. Coordinates all information provided by team members in order to provide the compiled input to the appropriate customer.Client Management - Perform client needs analysis and assessment. Manages client expectations and relationships. Ensures programs and related products and services meet and exceed client expectations by overseeing activities on a daily basis. Interacts with customers and partners including other contractors to ensure successful completion of tasks. Coordinates with managers to ensure positive client relationships and that expectations align with contract-specific requirements.Project/Product Validation and Delivery - Assists with managing and monitoring project deliverables associated with assigned projects throughout the entire project life cycle to ensure timely completion of tasks. Provides subject matter expertise for product level validation to identify issues and recommend changes if needed. Completes tasks and deliverables on time.Documentation - Creates, updates, and reviews documentation and provides input for clarification and detail, ensuring information is accurate, thorough, and follows established processes and compliance requirements (i.e. 508 compliance standards). Provides a final review of documents prior to Manager review and approval. Ensures documentation is distributed to team members, end-users, and/or customers in a timely manner.Training - Reviews training materials. Identifies where additional information is needed, and the most effective mode of creating and communicating that information. Coordinates and facilitates live or recorded training sessions. Performs knowledge-sharing presentations to internal and external customers. Provides information and data at customer request, including the creation of training or debriefing materials.Miscellaneous - Performs miscellaneous duties as assigned. Assists with supporting bids and proposals efforts.What You'll Need:Four-year degree in business, health care, IT, and/or equivalent training and/or experience.5-7 years of experience in a related field.Demonstrated experi