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Robert Half International Customer Care Representative in West Des Moines, Iowa


Customer Service Representative Openings!

OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills as a Customer Service Representative and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in West Des Moines, Iowa!


-Responds to agents, independent marketing organization and policy holder inquiries by clarifying desired information, researching, locating and providing follow up responses.

-Responsible for successfully handling approximately 20-30 inbound calls per day in a timely manner.

  • Strong communication and interpersonal skills (verbal, written, and listening)

  • Strong problem solving and analytical skills

  • Documentation experience preferred

  • Practical knowledge of Numeric 8,001 - 10,000 KPH

  • Comprehensive knowledge of Corel WordPerfect

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Experience performing extensive research to resolve complex customer inquiries

  • Strong computer skills including customer database systems

  • Positive attitude and an engaging businesslike approach

  • 1+ years of past relevant experience

  • Must have experience with Insurance processing (Annuities, health or financial services)

-Must have call center experience.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.00 - $15.00 / Hourly

Location: West Des Moines, IA

Date Posted: May 22, 2020

Employment Type: Temporary

Job Reference: 01500-9502577471

Staffing Area: Office u0026 Administrative