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CONNEXUS CREDIT UNION Member Service Rep in WAUSAU, Wisconsin

JOB REQUIREMENTS: Member Service Rep 2nd Avenue Branch (WI), 610 N. 2nd Ave., Wausau, Wisconsin, United States of America Req #285 Thursday, May 21, 2020 RESPONSIBILITIES: 1. As the first point of contact for members, identify and render the best service possible to all members including the ability to interact with other departments within the organization to answer questions 2. Promptly and accurately assists members at the counter, drive-up, phone or via mail correspondence with all financial transactions, including troubleshooting as necessary, while keeping information in the strictest confidence 3. Open new memberships including checking accounts and loan applications in order to meet monthly sales goals 4. Identify opportunities to strengthen the member relationship through quality account deposits, loan referrals and/or credit applications and further promote credit union products and services to members 5. On a daily basis, balance the cash drawer with no variations 6. Take initiative for your personal development and stay informed of all credit union products 7. Comply with all Federal Regulations as they pertain to your job duties, including BSA 8. Performs other duties as assigned QUALIFICATIONS: 1. High school diploma or equivalent is required; secondary education is preferred 2. Demonstrated knowledge of basic math skills to count cash and balance cash drawer accurately and proficiently is required 3. 1-2 years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals is preferred 4. Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude 5. Ability to be entrusted with the handling of confidential and personal matters 6. Ability to remain calm under pressure when dealing with upset members 7. Proficient keyboarding and 10- key calculator skills, along with the knowledge and ability to efficiently navigate among numerous computer systems, including the Internet and Intranet 8. Demonstrated ability to be a team player, with willingness to work in a fast-paced, flexible environment 9. Previous experience in a financial institution is preferred 10. Ability to travel to other branches within the area as necessary Other... For full info follow application link. Connexus Credit Union is an equal opportunity employer committed to diversity and inclusion, and fair treatment, free of discrimination and retaliation. We will not discriminate against any employee or applicant for employment based on race, color, age, religion, sex, pregnancy, national origin, genetic information, sexual orientation, gender identity, veteran status, the presence of mental, physical, or sensory disability, or any other status protected under federal, state or local laws. ***** APPLICATION INSTRUCTIONS: Apply Online: