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BrandSafway PC Build Technician Intern in Waukesha, Wisconsin

PC Build Technician Intern

Waukesha,WI

SUMMARY OF POSITION: 1 Year Internship

Based at the BrandSafway Poland IT services hub the PC Build Technician role is responsible for the delivery (and return) of computers across the BrandSafway office environment within Europe. This involves; testing, configuring, installing, cleaning, refurbishing and repairing a variety of desktop and laptop hardware.

Essential Duties and Responsibilities include the following:

Coordinating & delivery role within IT operations to ensure computers are delivered & returned to and from the PC depot facility.

Building, testing and installing machines.

Testing, troubleshooting, repairing and grading stock/incoming goods.

Repairing faulty devices (hardware and software) – working with internal IT and external suppliers.

Software & Hardware compatibility testing & troubleshooting, including Win 10 and Driver issues

Stock oversite and shipping of equipment to end users

Education and/or Experience

Experience working with PC hardware

Passion to work within the IT industry & keen to learn about new technologies.

English Language skills advantageous

SKILLS

Good working knowledge of Windows

Be prepared to learn about new hardware models as they are released

Problem-solving ability

Troubleshooting and structured problem-solving skills.

Organized with regard to documenting and following up on workload

Rapid learner with ability to multi-task in a fast-paced changing environment.

Understanding of service excellence concepts and processes.

Ability to develop working relationships within IT Department and across other business groups.

LANGUAGE SKILLS

· Ability to communicate in effectively in a multicultural, multinational environment

· Ability to speak and communicate in English

· Good verbal communication skills

· Good written communication skills

COMPUTER SKILLS

Working knowledge of desktop, laptop & print hardware/software plus peripherals.

Ability to support core Microsoft business software: Office 2010/13/16 and Office 365, Windows 7/10, Skype.

Local & Remote support of desktop, laptop & print hardware/software plus peripherals.

Basic understanding of Active Directory, network file structures, access rights, network users, network printing and desktop user environments.

Job Ref: 136276

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status. Notice to all potential job candidates Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for any special treatment or consideration. If anyone, regardless whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act.

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