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NCR SW Engineering Manager in WATERLOO, Canada

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

POSITION: Software Engineering Manager

LOCATION: Waterloo, On, Canada


This role is in our Financial Services line of business. The primary roles of the software development manager are to build teams; ensure they have the required resources, tools, and proper training to get their work done; eliminate impediments; and remove roadblocks within a scrum agile development environment.

NCR is seeking a dynamic leader and great team player who enjoys technical challenges in a fast-paced environment, has a vision of where the products should go, knows how to develop strategy, applies sound judgement in successful planning and execution, meets commitments, and communicates effectively with all stakeholders inside and outside the company.


  • Build great teams and ensure they have the proper resources, tools, and training to get the job done well

  • Collaborate with Product Management in defining the product vision and communicate it to stakeholders

  • Work with product manager and product owner to manage the Roadmap and groom the Backlog and ensure the teams understand product direction, priorities, requirements, and customer perspective

  • Collaborate with Architecture to evolve the product as necessary to meet market and technology demands

  • Ensure proper engineering processes exist and are followed leading to high quality and timely execution and delivery

  • Provide leadership in developing and deploying new features, upgrades, and fixes that are prioritized in the Backlog

  • Participate in PI and Sprint Planning and release coordination

  • Participate in daily Scrum Meetings

  • Help software engineers resolve both technical as well as process challenges

  • Provide leadership, guidance, and coaching – inspiring team members to achieve their optimum performance and career development


  • Bachelor’s Degree in Computer Science or related degree

  • Seven years of related experience in a software development environment

  • Three years of experience leading scrum/agile software engineering teams in planning, design, development, release cycle, and delivering products to market – experience with scaled agile a real positive

  • Superb communication, teamwork, and collaboration skills – adjusts to audience and effectively communicates with all stakeholders including senior leadership

  • Effectively deals with changes in priority – adapts and modifies approach when required – effectively deals with ambiguity

  • Demonstrated ability to work independently and be a self-starter – takes initiative

  • Effectively manages own time and ensures team has required resources and training to complete their work on time and with high quality – stays focused on priorities

  • Demonstrated ability to think, evaluate, and solve complex technical problems – identifies issues and opportunities – analyzes data, develops recommendations, and takes appropriate action

  • Demonstrated ability to challenge status quo – drives process improvement

  • Working knowledge and experience with continuous integration and continuous deployment, pipelines, and automation

  • Demonstrated ability to effectively collaborate with Product Management, Professional Services, Field Deployment, and customers – understand and identify opportunities to increase stakeholder satisfaction

  • Understands business mission and strategies – aligns with product strategies for achieving individual and team goals – demonstrates high business acumen

  • Demonstrated ability to identify, avoid, and manage risk appropriately

  • Demonstrated ability to increase customer satisfaction and improve relationships – understand their business and needs and demonstrate how technology can solve their real business challenges

  • Demonstrated ability to effectively negotiate – develop statements of work, agreements, and other contractual artifacts

  • Experience with continuous improvement processes and lean principles

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

We are NCR ( . We power incredible experiences that make life easier. We're changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily. How do we do it all? With iNCRedible people like you. A career here means embracing our culture and shared values ( , always seeking new adventures, and carving your own path. We've been around for more than 130 years ( and we're just getting started. Join us as we build the future of omnichannel experiences, and have fun doing it!