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ICF Consulting Group, Inc. ServiceNow IT Asset Management Technical Consultant in Washington, District Of Columbia

Required Skills:

  • At least 3+ years comprehensive experience with ServiceNow platform and 2+ years experience with ServiceNow IT Asset Management

  • Demonstrate expert understanding of IT Asset Management best practices related to ServiceNow Software Asset Management (SAM)

  • Previous working experience with ServiceNow CMDB

  • Knowledge of relational database concepts

  • Experience working with ServiceNow Discovery

  • Complete understanding of software life cycle management

  • Knowledge of Business Rules, Client Scripts, Script include, Workflow designer, Table/Form creation, email alerts configuration.Engage as an integral technical resource to develop client solutions

  • Ability to participate in design workshop, development, testing and deployment activities with customers

  • Experience working with Agile teams, methodologies, and tools

  • Excellent communication skills

  • US Citizenship or Permanent Resident only; must be eligible for Public Trust Clearance

Desired Skills:

  • Experience with working or developing with JavaScript

  • Experience with software licensing in general

  • Experience with ServiceNow, hardware and software discovery, and software usage data

  • Licensing knowledge in at least one of the larger software publishers, such as Oracle, Microsoft, IBM, HP, or Adobe

  • Good working knowledge of all major operating systems and hardware platforms

  • IAITAM Certified Software Asset Manager, or similar, certification

  • Strong understanding of ITIL

  • Working knowledge how configuration management factors into the ITIL framework

  • ServiceNow System Admin Certification

  • ServiceNow Implementation Specialist Certification

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Washington, DC (DC02)About ICFICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

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