Veterans Benefits Administration Senior Principal Advisor Compensation Service in Washington, District Of Columbia
The Senior Principal Advisor position is located in Compensation Service, Veterans Benefits Administration (VBA) and reports directly to the Executive Director, Compensation Service. The Senior Advisor provides expert guidance that addresses and resolves extremely complex issues relating to policy and procedures governing major programs and services within Compensation Service and VA, as well as implementing and overseeing change management activities for Compensation Service.
The Senior Principal Advisor serves as the senior liaison between Compensation Service and the VA Office of the Inspector General (OIG) and the Government Accountability Office (GAO). The Senior Principal Advisor also serves as a senior level advisor and liaison regarding VA and Department of Defense interactions that impact disability benefits for Veterans and transitioning Servicemembers. This includes day-to-day interagency operational achievement of VA/DoD milestones managed under the Benefits Executive Committee (BEC) and other VA/DoD engagements regarding transition that pertain to the disability compensation program, such as Military to Civilian Readiness Pathway (M2C Ready). The Senior Advisor must ensure close liaison is maintained with administration and staff offices, as well as external stakeholders. The incumbent must foster a cooperative and helpful atmosphere toward others and facilitate a prompt and satisfactory resolution of pertinent issues among contacts. Contacts may be scheduled or unscheduled and take place in meetings or conferences for which the Senior Advisor is VBA's designated point-of-contact. Extensive preparation of briefing materials and familiarity with complex subject matter is required, due to the likelihood that resistance may be encountered because of organizational conflict, competing objectives, or resource difficulties. Possess a comprehensive knowledge of claims adjudication policies and procedures and is the technical expert in the adjudication of claims. The incumbent maintains a thorough understanding of statistical techniques and management principles. Participates in frequent discussions with senior management and officials, both internal and external to the government, and establishes and maintains relationships to ensure cooperation and harmony at all levels. Serves as senior and principal advisor for matters related to assessment of processes and procedures for the development, writing, and revision of administrative regulations. Represents the Executive Director, Compensation Service, at meetings and conferences with authority to speak for and commit the Director to courses of action that involve field operations. Provides status reports on policy-and regulation-related initiatives, established goals, and tracks the progress of efforts of various aspects of policy operations to final output. Provides expert guidance that addresses and resolves extremely complex issues relating to policy, procedures, and proposed legislation and regulations governing major programs and services. Makes decisions on training needs and requirements, determines operational goals and objectives that warrant additional emphasis, and assures the implementation of approved policy initiatives that serve to enhance program operations. Ensures the needs and desires of our Veterans, as well as agency, and Departmental goals and objectives, attitudes of State and local officials, and the general public are not affected by changes. Ensures that close liaison is maintained with each administration and staff office to coordinate implementation and ensure policy and procedural advice and assistance is provided to all parties involved in the drafting and implementation process. Mastery knowledge of the Compensation examination process, which includes mastery of professional concepts, principles, and practices that enable them to use experienced judgment, rely upon knowledge of new developments, and apply pertinent principles in solving problems of a unique nature and make recommendations that result in significant program or policy changes. Must possess extensive knowledge of Veterans benefits laws and regulations that pertain to the Compensation benefit program to ensure proper administration of benefits coverage, determinations, and protection of VA. Must possess knowledge of procedures, functions, responsibilities, and authorities that interact in the administration and implementation of the Compensation benefits program. Fosters a cooperative and helpful atmosphere towards others and facilitates a prompt and satisfactory resolution of pertinent issues among contacts. Contacts may be scheduled or unscheduled and take place in meetings or conferences for which he/she is VBA's designated point-of-contact. Extensive preparation of briefing materials and familiarity with complex subject matter is required. Resistance could be encountered due to such issues as organizational conflict, competing objectives, or resource difficulties. The incumbent may justify or defend the agency's position on specific issues that require the ability to tactfully negotiate with and/or persuade others to accept VBA's position.
Conditions of Employment
Applicants must have one or more years of specialized experience that clearly demonstrate a mastery of the Compensation benefit program, professional concepts, principles, and practices that enable the incumbent to use experienced judgment, rely upon knowledge of new developments, and apply pertinent principles in solving problems of a unique nature and making recommendations that result in significant program, policy changes or process changes. This training and/or experience MUST be reflected by descriptions of your experience in your resume. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Knowledge, Skills and Abilities Required: Demonstrated experience in developing and overseeing the implementation of Veterans Benefits Administration's (VBA) strategic goals, plans, policies and procedures; as well as providing guidance to Senior Leadership on high-level topics and projects.