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Randstad Member Service Specialist in Washington, District Of Columbia

Member Service Specialist

job details:

  • location:Washington, DC

  • salary:$15 - $15.50 per hour

  • date posted:Wednesday, February 10, 2021

  • experience:Experienced

  • job type:Temporary

  • industry:Professional organization

  • reference:AB_3569346

  • questions:james.wagner@randstadusa.com202-783-2661

job description

Member Service Specialist

Randstad is currently seeking a Membership and Innovation Representative for a remote opportunity with one of our Washington, DC clients. This position is a 100% remote opportunity and would require you to have your own internet and phone service. Position pays up to $15.50/hr and is contracted through August 2021. For further details, see below and apply if interested.

Responsibilities

  • General Recruiting Data Entry and Clean Up, such as:

  • Tracking/updating contacts (member/non-member) with email issues (NDN, suppressed, changed schools, etc.) based on suppression list and individual outreach.

  • General tracking and upkeep of the Recruitment dashboard, including:

  • Researching/identifying/adding additional contacts with Primary Roles to nonmember prospects for future outreach

  • Adding Prospect Opportunities to applicable nonmember accounts

  • Adding additional non-member schools to Salesforce (incorporating TAM and Association Affiliation list)

  • General Onboarding/High Touch Data Entry and Clean Up, such as:

  • Could potentially take over application data entry (but not invoice creation or prospect communication) from Nathan if needed.

  • Organize/filter list(s) for High Touch member engagement such as:

  • Low Engaged School Check In Emails

  • New School Check In Emails

  • School Founding Anniversary letters

  • Membership Anniversary letters

Skills

  • Customer Service

  • ms office (1 year of experience is required)

  • Typing Skills

  • CRM

  • Active Listening

  • Basic Software Skills

  • Written Communication

  • Responsiveness

  • Confidentiality

  • Data Entry (1 year of experience is required)

  • salesforce (2 years of experience is preferred)

Education

  • High School (required)

Qualifications

  • Years of experience: 2 years

  • Experience level:Experienced

Shift: First

Working hours: 9 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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