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Compass Group, North America GENERAL MANAGER - RETAIL - AMERICAN UNIVERSITY in WASHINGTON, District Of Columbia

Posted Date: Jun 9, 2021

At Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local and nutritious meals at over 270 college campuses across the country. Twice named the Fastest Growing Brand by Nation’s Restaurant News, at Chartwells we take pride in creating opportunities for associates to grow their careers and achieve their development goals within the company.

Job Summary

Job Summary:

Working as a General Manager, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities:

  • Participates in employee meetings, reviews and training programs

  • Manages in compliance with Company established policies and procedures

  • Manages in compliance with local, state, and federal laws and regulations

  • Maintains food cost while ensuring quality standards

  • Establishes and maintains good rapport with staff, client and guest and other departments

  • Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling

  • Analyzes and creates trends for financial data

  • Manages purchasing and inventory controls

  • Plans menus in consultation with chefs

  • Is knowledgeable on HACCP controls along with proper storage and use of food

Preferred Qualifications:

  • Bachelor’s degree is preferred, or equivalent professional experience

  • Eight to ten years upscale food service experience, including six years’ experience at the management level

  • Experience in personnel management including hiring, supervision, evaluation and succession planning

  • Proven track record to achieve company goals in compliance with company/client policies and procedures

  • Excellent leadership and organizational skills, and must possess attention to detail

  • Supervisory, scheduling, training and coaching skills

  • Effective problem solving and conflict management skills

  • Ability to multi-task as well as stay on task and concentrate with constant interruptions

  • Experience in food purchasing, food costs and inventory control

  • Ability to create budgets, flash reports, financial targets and forecasts

  • Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports

  • Must be knowledgeable on HACCP controls along with proper storage and use of food

  • Monitor compliance with health and fire regulations regarding food preparation and serving

  • Exceptional business etiquette and client relations

  • Manages time effectively and prioritizes tasks to meet deadlines

  • Strong catering experience required

  • Conformity to the highest standards of personal integrity and ethical behavior

  • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint

  • ServSafe or Department of Health certification a plus

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Chartwells Higher Ed are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Req ID: 550501

Chartwells HE

SHARON MCNEELEY

SALARIED EXEMPT

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