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Federal Aviation Administration IT Specialist (Systems Analysis) in Warrenton, Virginia

Summary This position administer, develop, deliver, and support Information Technology (IT) systems and services.Due to the Pandemic, and individual states with different phases of reopening, the selectee’s report date to the official duty station/facility may be delayed until such time as employees are allowed to report to the workplace. The person selected may telework up to the maximum extent possible, up to and including full time, until it is safe to relocate. Responsibilities Acts as an Enterprise system network expert in support of systems/services across the NAS Security and Enterprise Services (NASEO) Directorate. Works independently under minimal direction of a manager/executive performing highly complex and challenging activities. Applies experience and specialized knowledge, as well as an understanding of new technologies and methodologies, to solve complex problems and develop improved processes or systems. Assignments frequently require knowledge and experience working across functional and/or organizational lines. Broad policies and objectives provide general guidance, but require the innovation for developing new or modified processes taking into consideration FAA policies, government-wide regulations, and industry standards. Provides 24/7 Enterprise network operational support for NAS systems through monitoring and overseeing critical services and applications. Ensures all procedures and actions taken protect the integrity of the NAS. Works directly with the Operations Integration, Operations Support, In Service Management, and other FAA organizations during the implementation of new/modified systems/services to insure operational readiness. This includes NEXTGEN current and future products and services. Maintains enterprise perspective of service impact and relates issues as necessary. Documents technical impacts and reports potential impacts of NAS enterprise events. Briefs affected internal and external customers on interruptions and anticipated restoration activities. Monitors, analyzes, and troubleshoots end to end service performance to identify anomalies that have a potential for service disruption. Maintains real-time awareness of events affecting customers and overall service impact. May be required to provide technical assistance to return end to end services to operational mode when an interruption occurs. Monitors, troubleshoots and coordinates service outages with appropriate internal and external control centers. Coordinates with appropriate control centers and vendors to restore enterprise services in an expeditious manner. Analyzes and tracks performance trends to identify risks and potential impacts to end to end services. Evaluates causes of service degradations and recommends safeguards. Maintains updated knowledge of networking protocols and experience with network management utilities. Develops solutions to resolve NAS operational problems which can have national or international implications without intervention of management or a more experienced technical specialist. Work rarely needs review for assurance of technical compliance or cross-organizational conflict. Maintains documentation relating to system operation procedures. Prepares informational and technical reports and presents briefings to include issues, mitigation strategies, and recommendations. Remains current on job-specific knowledge and trends through training courses, workshops, seminars. Issues Notice to Airmen (NOTAM) when appropriate. Duties directly impact NAS Operations. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To view the complete qualifications standard, applicants should reference-U.S. Office of Personnel Management Group Coverage Qualification Standard for Information Technology (IT) Management Series, 2210 (Alternative A):https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/To qualify for this position at the FV-J payband you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.Specialized experience for the FV-J pay band may include: Works independently under minimal direction of a manager/executive performing highly complex and challenging activities. Assignments frequently require knowledge and experience working across functional and/or organizational lines.Applies experience and specialized knowledge, as well as an understanding of new technologies and methodologies, to solve complex problems and develop improved processes or systems. Maintains updated knowledge of networking protocols and experience with network management utilities. Provides 24/7 Enterprise network operational support for NAS systems through monitoring and overseeing critical services and applications. Ensures all procedures and actions taken protect the integrity of the NAS.Maintains enterprise perspective of service impact and relates issues as necessary. Maintains real-time awareness of events affecting customers and overall service impact. Documents and reports potential impacts of NAS enterprise events.Applicants should include specific examples of specialized experience in their Work History.Qualification requirements must be met by the closing date of this vacancy announcement.As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Education Additional Information We may use this vacancy to fill other similar vacant positions.Position may be subject to a background investigation.A one-year probationary period may be required.The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financialdisclosure_requirementsThe U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. This is a bargaining unit position.Links to Important Information: Locality Pay , COLA

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