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Accenture Business Insights and Performance Consultant in South Africa

Accenture Applied Intelligence supports clients to turn information into action by driving technology-enabled business insights, creating a "decision making environment" embracing social media, cloud, mobility, big data and legacy environments. We deliver and run the information strategy, architecture and governance that enable a "single source of the truth", empowering our clients to analyse that data for smarter decision making, actions and outcomes.

We invite you to learn more at: https://www.accenture.com/za-en/applied-intelligence-index

What responsibilities will you have?

  • Primary responsibilities include transforming data into actionable client-centric business intelligence;

  • Perform hands on analysis of data to access and deliver customer insights that shape and support practical strategic initiatives in digital, operations, and marketing;

  • Perform behavioural and demographic analysis of the customer database, identifying key insights, critical client target groups, and performance analyses of marketing initiatives;

  • Develop insights and strategies to measure, analyze and drive customer acquisition, retention and reactivation;

  • Perform customer segmentation analytics;

  • Execute weekly/monthly/quarterly standard reporting and lead the development of custom reporting and dashboards, identifying further KPIs to help drive the business;

  • Ensure processes, tools, and documentation are in place to support efficient and consistent data analysis

  • Support Manager and Senior Manager, Innovation & New Business Models in:

  • Translating findings into clear, easy-to-understand insights, communicating verbally and visually through compelling written documents and PowerPoint presentations;

  • Succinctly and effectively presenting and articulating the business value of complicated analyses to a diverse group of stakeholders.

  • Some Experience with data architecture designs for cloud native data management to support delivery of:

    • Popular Cloud Platforms (e.g. AWS, Azure, GCP)
  • Data architecture design patterns

  • Data Layers (e.g. raw, curated)

  • Integration design (e.g. APIs), ETL (Extract, Transform & Load), velocity (e.g. streaming)

  • Policies & standards for structured, semi- and unstructured data use.

  • Some Experience with the data architecture designs for cloud native data management with focus to define and implement:

    • Business process flows to support data sourcing & lineage
  • Data Modelling methodologies & tools

  • Reference Architectures

  • (Business) Data Definitions & Metadata

  • Reference Data Management

  • Master Data Management (core & critical business data entities)

  • Data Lineage.

  • Implement the data management solution(s) utilising the latest technology and leading practices with special focus to:

    • Data Quality Rules & KPIs
  • Automated Data Cleansing (e.g. use of AI / ML)

  • Compliance Rules & KPIs

  • Data Democratisation

  • Data Engineering

  • Data Security

  • Compliance & security policies for data access, use & integration.

What skills & experience are we looking for?

  • 3+ years of experience in Data Analysis (Demonstrated experience analyzing large data sets and generating reports that identify patterns) , Database Marketing, Customer Analytics, Business Intelligence

  • Strong technical, analytical and statistical competencies required, with a strong working knowledge of retail math and Excel;

  • Advanced proficiency in Excel required (i.e. macros, pivot tables, v-look ups);

  • Technical - strong quantitative skills, including analytical abilities and math proficiency

  • Expertise with Business Intelligence tools such as PowerBI, Microstrategy, Tableau, Business Objects, Cognos etc.;

  • Experience working with web analytics tools like Google Analytics

  • Excellent communication skills;

  • High capacity to multi-task and prioritize;

  • Strong ability to find solutions and deliver timely resolutions;

  • Ability to adapt and respond to multiple incoming tasks and shifting priorities;•

  • A minimum of 2 years in any of the following roles:

    • working as a Data Analysis consultant or directly with clients leveraging popular tools like PowerBI, Tableau etc.
  • that had taken ownership of an data analysis outcome for the organization to provide users with insights for business decision making,

  • facilitating basic data management tasks – data governance, data discovery, process enhancement, data cleansing and enrichment through data de-duplication and construction,

What academic qualifications do you need?

BSc in Computer Science, Mathematics, Statistics or similar field; Master’s degree is a plus

What’s in it for you?

All of our Digital professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

What are the next steps?

If this sounds like the ideal role, career and company for you, click below to apply.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com

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