PennyMac Servicing Litigation - Supervisor in United States
This position will be responsible for managing day-to-day operations in the Servicing Litigation Department. The associate will be the first level of management responsible for supervising the activities of 2-10 employees. They will manage key metrics related to servicing litigation, which includes but may not be limited to the following teams: Contested Matters, Title Matters, Mediation and/or Appearance work i.e. Court appearances; department performance, implementation of department strategies/procedures, and respond to inquiries related to customers/vendors/investors/regulatory agencies. This position will interface with other divisions in servicing to ensure upstream/downstream processes are appropriate.
This position is remote from home.
Supports the servicing of mortgage loans
Supervise day to day activities of a team of 2-10 Litigation Servicing associates
Coaching/Counseling of Litigation specialists
Audit of functions directly related to contested matters, title curative, mediation performance and/or appearances; timelines and stages in order to drive timeline performance and quality measures while maintaining/securing company reputation.
Support of business leaders to identify/support processes at the operational level
Reporting of key metrics associated with employee and department metrics
Travel/Appear as needed in Court-related matters to support operational success
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
Ideal Candidate will have the following:
Has an in-depth understanding of state by state foreclosure rules, title curative options, mediation experience/exposure, and ability to make appearances as necessary in Court-related matters.
Possesses exceptional judgment and communication skills
Familiar with state foreclosure guidelines
Understands GSE/insurer servicing guidelines
Must be highly proficient in Excel and Word
Must be a team player with strong attention to detail and able to work independently
Proven track record at delivering timely and accurate information in a fast-paced environment
Excellent critical thinking, problem solving, mathematical skills and sound judgment
Financial Services and, if possible, mortgage industry experience preferred
Strong business acumen and ability to interface with executive management
Years of Experience:
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Requisition ID 20-13497
Position Type Regular
Education Bachelor's Degree
Years of Experience 5