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Internal Revenue Service Senior Stakeholder Relationship Tax Consultant in United States


WHAT IS THEWAGE & INVESTMENTDIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.

See "Other Information" for Locations


WHAT DOES A STAKEHOLDER RELATIONSHIP TAX CONSULTANT DO? As a Stakeholder Relationship Tax Consultant you will provide tax advice and assistance through the development, implementation, and coordination of promotional/marketing programs, products, and services to educate and assist taxpayers. You will be responsible for developing partnerships which will have national implications and broad impact on the compliance behavior of a large portion of the taxpayer population. The programs will provide technical and procedural advice and assistance to taxpayers, tax practitioners, Certified Public Accountants (CPAs), business owners, attorneys, stakeholders and partners.

As a Stakeholder Relationship Tax Consultant you will: Review and analyze taxpayers’ financial information, and methods to recommend alternatives for filing and payment of federal taxes.

Review and analyze survey data to recommend improvements to existing products and services.

Provide technical tax law policies, practices, and principles.

Coordinate activities to plan and resolve issues regarding marketing/promotional ideas.

Develop, recommend and implement marketing plans, for agency programs and products.

Create and disseminate news releases, newsletters, flyers, bulletins, media events, web pages, product lines, or other marketing promotions.

Provide administrative and logistical support for educational and marketing activities, including ordering of materials, booth set-up and general support.

Initiate and develop relationships with a wide range of stakeholders to advance IRS compliance initiatives through education, outreach and volunteer tax preparation. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at


Conditions of Employment

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Must be a U.S. Citizen or National

IRS Employees with Career or Career Conditional Appointments



You must meet the following requirements by the closing date of this announcement. GS- 12 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: knowledge and skill in applying pertinent tax laws and regulations to tax issues and other reference sources such as tax code, regulations, rulings, and filing requirements for all types of taxes in order to develop promotional products; Knowledge of marketing principles, and techniques to plan, coordinate and execute marketing programs by using the techniques of product, price, promotion, place and the concepts of customer segmentation, behavior, buying psychology, and mutual benefit analysis; Ability to evaluate promotional methods and media choices; Knowledge of consultative sale skills to develop leveraged partnerships; and knowledge of the principles and procedures for contracting and budget execution.

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

  • The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:You must have been at the GS-11 level for 52 weeks (time-in-grade requirement).


Additional Information

1 positionis located inWage & Investment, Cust Ast-Relationship & Ed(Care) to be filled at any of the following locations:

290 Bwy - Foley Square, New York, NY 11 A Clinton Ave, Albany, NY 130 South Elmwood Avenue, Suite 100, Buffalo, NY 220 Maine Mall Road, South Portland, ME 128 Lakeside Ave, Burlington, VT 15 New Sudbury Street, Boston, MA 2970 Market Street, Philadelphia, PA 1000 Liberty Avenue, Pittsburgh, PA 380 Westminster St, Providence, RI 135 High Street, Hartford, CT POSITION DESCRIPTION: 96570 GS-12A PM/C SharePoint site is available for IRS Employees at: OF EMPLOYMENT: We may select from this announcement or any other source to fill one or more vacancies.

This is a bargaining unit position.

Alternative work schedule, staggered work hours or telework may be available.

Must meet IRS telework eligibility requirements.

Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.

May be required to file a Confidential Financial Disclosure Report within 30 days of selection and annually from then on.

Must successfully complete a (high or moderate) risk background investigation, including the FBI criminal history record check.