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Alight DB Client Specialist I - (Virtual) in United States

Alight is Looking for a Defined Benefits Client Specialist

Our story

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team. Because transformation takes a workforce. Learn more at careers.alight.com .

Your Impact as a DB Client Specialist

  • Learn about DB through client interactions and requirements

  • Accountable for end to end client delivery through following established processes and working in a collaborative environment

  • Apply plan provisions and best practices to complex participant benefit issues impacting calculations

  • Use developed understanding of DB to interpret client’s requirements

  • Research complex participant benefit issues and recommend solutions by analyzing fact patterns and apply provisions

  • Participate in planning and supporting client acceptance and implementation testing

  • Consult and coordinate with customer care colleagues

Knowledge and Expertise

  • Strong logical and mathematical thinker who enjoys structure and rules but also has a desire to think outside the box and improve process efficiency

  • Proven analytical abilities – attention to detail and working with complex data

  • Self-starter with a curious mindset that asks questions and strives to see bigger picture

  • Strong ability to learn through formal and on the job training

  • Organized with ability to prioritize work and adjust to change efficiently and thoughtfully

  • Effective written and verbal communication skills as well as team communication skills

  • At least one year of DB and system training at Alight or equivalent experience

Education

Bachelor’s degree (business context preferred) or equivalent experience

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve .

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

About Alight Solutions

With an unwavering belief that a company’s success starts with its people, Alight Solutions is a leading cloud-based provider of integrated digital human capital and business solutions. Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight’s 15,000 dedicated colleagues serve more than 30 million employees and family members. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100 at alight.com

Our values are the essence of who we are:

People Matter

We believe in the power of people and know that the best ideas can come from anywhere. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways.

Excellence Every Day

We believe that every day is an opportunity for growth and are energized by going above and beyond what’s expected. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution – and we will find it.

Think Forward

We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. We learn from one another, champion progress and challenge the status quo.

Act Now

We are brave in spirit, act decisively, learn quickly and get it done.

Be Real

We are forthright and genuine when we speak. People can always trust us to say what we mean and depend on us to do what we say.

Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

Help us reimagine how people and organizations thrive!

Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

@AlightSolutions

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