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CIOX Health Talent Acquisition Data Analyst, Digital Direct Retrievals in United States

The Data Analyst will oversee operations, KPIs (key performance indicators), and retrieval volume growth for CIOX Digital retrievals book of business. Responsible for EMR (Electronic Medical Record) Vendor interactions. Position will also be responsible for analytics needed to monitor vendor performance, individual vendor location performance, improving routing of inventory to digital retrieval, etc. This position will manage the processes and technology required to successfully execute the various tasks associated with the EMR Vendor retrieval process. Position will also be responsible for sponsoring technology changes, identify needed process improvements and champion the change, and support/promote/encourage team member growth.

  • Ensure EMR location data is accurately represented for acceptance by CIOX MDM (Master Data Management tool).

  • Monitors EMR Vendor yields including reviewing of statistics, in-depth research for failures, etc. for yield increase.

  • Consult with EMR Vendor regarding location concerns or data integrity improvements.

  • Perform various analytics for process, vendor, payor performance or data.

  • Performs EMR location data load into MDM; reviews output; ensures data is extracted for use by AggIQ (Aggregation IQ).

  • Assists with validation of EMR Vendor billing.

  • Review/research/resolve QA (Quality Assurance) Reject reporting as it impacts vendor payments, project yields, forecast to actual quotas, etc.

  • Monitors daily EMR Vendor retrieval process to identify system/workflow issues halting or impeding retrievals.

  • Address question about EMR Vendor process from internal and external sources.

  • Conducts overviews of EMR Vendor retrieval process for internal CIOX departments.

  • Maintains and monitors the progress of indirect requests uploaded to the CIOX provider portal.

  • Conducts data mining for all additional locations for provider groups on EMR Vendor location listing thus improving matching during project import.

  • Once verified as a participate in the EMR Vendor’s program, move project inventory to EMR Direct retrievals as instructed by various CIOX teams.

  • Attend/conduct engagements for with each Vendor at mutual agreed upon cadence.

  • Demonstrates proficiency in utilizing multiple procedures, systems, and databases.

  • Assists with writing SOP’s or other process documentation by effectively gathering information i.e. goals, timeframes, and resolutions to provide structure and quality performance regarding the team’s operations.

  • Professional and constructive communications.

  • Assists with other duties as needed.

  • High School Diploma or equivalent required

  • Bachelor’s Degree Preferred

  • Advanced Computer Skills including Windows based applications (Word, PowerPoint, Excel, Outlook, etc.)

  • Experience with pivot tables, VLOOKUP, Macros, Reports and Reference formulas

  • Experience with reporting tools and technologies

  • Leadership, diplomatic and motivational skills including ability to lead up, across and down multiple business organization

  • Excellent communication (written, verbal and presentation) and interpersonal skills

  • Self-motivated, decisive, with the ability to adapt to change and competing demands

  • Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

  • Ability to evaluate situation and formulate appropriate action with minimal supervision

  • Exceptional Analytical skills

Requisition ID: 2021-16568

External Company Name: CIOX Health

External Company URL: