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PPD Associate Director, CTM - FSP in Netherlands

Associate Director, CTM - FSP

PPD’s mission is to improve health. It starts as an idea to find a cure. It becomes a life saved. All in-between, it’s you! We know that meaningful results not only require the right approach, but also the right people. We invite you to re-imagine health promoting protocols with us, working alongside our talented, bright and energetic teams.

Our global Clinical department consists of colleagues with institutional knowledge, in-depth therapeutic experience, and robust operational tools. Together, we help clients define and develop clinical programs, minimize delays and execute high-quality, cost-efficient clinical studies.

As a people manager you will oversee the daily line management responsibilities of FSP CTMs by serving as positive leader and professional role model. 

Summarized Purpose:

Manages a team of Clinical Team Managers in FSP across several countries or a geographic area who are responsible for achievement of the final clinical deliverable (usually clean data from evaluable patients as specified in the study protocol) within the time, quality, and cost expectations. May represent the department in cross-functional initiatives that enhance business objectives.

Essential Functions:

  • Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable).

  • Ensures the timely execution of clinical deliverables with a focus on quality deliverables. Supports staff to develop and drive specific and overall project/program strategies to ensure optimum performance by achievement of annual plans and targets. Holds regular project review meetings with staff to identify potential clinical and financial project risks, ensuring contingency plans and solutions are in place, and appropriate, timely escalations are conducted.

  • Liaises with cross functional leaders to drive clinical deliverables.

  • Oversees the effective project management of clinical budget, forecasting and resourcing. Ensures maintenance of profitability by ensuring clinical activity is conducted within contract scope, through efficient management and guidance to staff. Interprets and analyses data on complex issues and independently make good business decisions.

  • Supports the allocation of staff to projects through global resourcing process and manages escalations for resourcing needs. Evaluates out of scope work and assists with contract modifications as needed. Focuses workload assignments to ensure effective project allocation, optimize collaboration with stakeholders, cultivate talent, and promote staff retention by implementing actions and communications aimed to motivate and engage.

  • Manages and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company. Provides ongoing training as needed to ensure staff mastery of systems and procedures.

  • Ensures all direct report CVs, training records and experience profiles are complete and up to date.

  • Reviews and ensures compliance with SOPs/WPDs/company procedure training and any other subjects that impact on clinical development. May contribute in the development of SOPs and WPDs as needed.

  • May participate in cross functional / departmental projects or initiatives as needed.

  • Drives a culture of immediate action and proactive escalation including early escalation to present solutions to risk, effective interaction with stakeholders, and effective management of general quality risk. Effectively escalates quality issues, requests QA audits as appropriate, and facilitates client and internal quality assurance audits as required.

  • May provide input into bids and contribute to the procurement of new business where required.

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10 years).

5 years of management responsibility

Proven leadership skills

In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

Excellent & effective mentoring/leadership/supervisory skills

Effective organizational and negotiation skills; effective at multi-tasking

Superior interpersonal skills and proven ability to be creative in problem solving and conflict resolution

Capable of utilizing problem-solving techniques applicable to constantly changing environment

Experienced in motivating, integrating individuals/teams, inducting, coaching and teaching direct reports

Capable of effectively and proactively managing and coaching employees with performance issues

Proven record to proactively direct and promote teamwork in a multi-disciplinary and/or multi-cultural team setting

Expert knowledge of clinical trials in relevance to regulations and guidelines e.g. ICH/GCP, FDA guidelines, etc.

Excellent ability to evaluate medical research data, demonstrate proficient knowledge of medical terminology and therapeutic areas

Proficient knowledge with company practice and processes to provide guidance and direction

Proficient in using company tools to ensure oversight of financial management of projects for direct reports as well other tools needed to manage the timelines and quality of the data

Strong attention to detail

Competent use of computer and company systems to manage performance

Strong attention to detail, ability to synthesize and communicate complex information

Strong knowledge of English language & grammar with effective written and oral communication skills

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.

PPD Defining Principles:

  • We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing - We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.

Job: *Clinical Management

Organization: *NL BU

Title: Associate Director, CTM - FSP

Location: Europe, Middle East %26 Africa

Requisition ID: 184965

Other Locations: Netherlands

PPD is an affirmative action employer that values diversity as a strength fosters and environment of mutual respect. PPD provides equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or other status within any other protected group