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Trulioo Content Marketing Manager in Canada

About Us

Join an established, scaling and award-winning team at Trulioo (Truly-you)! Recognized as a ?CNBC Disruptor 50 Company? in 2019 and 2020, ?Technology Pioneers? by the World Economic Forum, ?Emerging Company of the Year? by the BC Tech Association, and KNOW Identity?s ?Industry Leader of the Year!?

We are a Silicon Valley-funded tech company solving the problems of trust and safety online. To realize that goal we?ve built the world?s leading identity verification platform, enabling instant verification of 5 billion people and 330 million businesses in more than 100 countries through a single API. Hundreds of businesses worldwide depend on Trulioo GlobalGateway to help streamline and scale their customer onboarding, fraud prevention, and compliance operations across the world. With offices in Vancouver, San Francisco, and Dublin, we?ve fostered a world-class team committed to building trust online. Our competitive advantage is, and always will be, our people.

Position Summary:

Reporting to the SVP of Marketing, the Content Marketing Manager is responsible for helping to bring our product, corporate and customer stories to life. You are a natural born storyteller with proven experience delivering compelling and engaging written content. With a deep understanding of the marketing funnel, personas, and target markets, you will lead an integrated, high impact content strategy that delivers high engagement and conversion. You are a self-starter and your exceptional copywriting skills to articulate distinct and compelling messaging, develop unique positioning and establish thought leadership.

Our Marketing team consists of talented, results-driven self-starters who are able to collaborate effectively and thrive in an environment with a high level of autonomy. The team leverages industry knowledge and insights in order to apply the most impactful integrated marketing strategies and tactics that support the company?s mission and business objectives.

Primary Duties and Responsibilities:

  • Develop and manage content strategy, calendar, delivery, processes and operations

  • Take ownership of, and report on, key metrics and KPIs to measure content performance

  • Ideate on topics and trends to enhance SEO strategies in alignment with business objectives

  • Create original content for website, landing pages, email campaigns, brochures, video scripts, public relations, and other digital content as needed

  • Write, edit, and proof all external facing content and internal messaging and training content to ensure brand consistency and adherence to tone and voice

  • Be a brand guardian and steward of best practices in messaging grammar, writing, and style to ensure brand adherence and consistency

  • Leverage product expertise to create meaningful long-form and short-form content that resonates with our target personas

  • Manage, audit, update, and optimize our library of existing content

  • Proactively develop standards, processes, and best practices for innovative content creation, distribution, and repurposing

  • Serve as a resource for all areas of the company regarding content marketing

  • Ensure accuracy and timeliness of content in marketing communications through rigorous quality control, proper execution, proofing, and fact checking

  • Provide mentorship for the content team and manage freelance writers

  • Work with cross-functional teams to identify, prioritize and deliver marketing assets

Key/Technical Skills:

  • Exceptional communication skills; the candidate must share original samples of authored pieces that demonstrate expertise in writing educational narratives

  • Strong marketing background and ability to set marketing strategy, messaging and campaigns

  • Solid project ownership, decision-making, relationship management, conflict resolution, and problem-solving skills

  • Ability to effectively communicate technical specifications for complex compliance obligations across various audiences

  • Self-motivated, highly organized and efficient

Education and Experience:

  • 3-5 years of content creation experience, 3 years minimum of B2B

  • Experience in payments or B2B financial technology content marketing with demonstrable results and achievements

  • Bachelor?s degree in Business, Marketing or related field

Working at Trulioo

A great place to work! Trulioo offers a fast-paced, dynamic, inclusive work environment where all employees have an impact. You will be challenged to achieve, develop, and grow as part of a hyper-growth company.

We offer you the opportunity to make a difference and create a better world by revolutionizing how technology, trust, and identity intersect online. We are on a mission to make sure no one is left behind and everyone has the opportunity to participate fully in the modern digital economy. In order to do this well, diversity and inclusion have always been fundamental to our mission, our culture and our life. Trulioo is proud to be an equal opportunity employer and our commitment to inclusion across race, gender, age, religion, identity and experience connects us with the customers and communities we serve, attracting top talent and passionate changemakers across the globe. Our mission matters ? for billions of people everywhere. At Trulioo, we truly believe ?everyone is someone? and we invite you to join our mission and celebrate the positive change we are making in the world.

Trulioo offers competitive compensation and extended benefits package including dental, vacation and learning opportunities and programs. We value our employees and have created a flexible and friendly work environment where everyone can succeed and grow with the company! We are team-driven, collaborative, and accountable to one another.

Trulioo is a growing company and while we thank everyone in advance for considering us, only those who are being considered will be contacted. You must be legally authorized to work in North America, remotely if required. We collect your full name, email address, phone number, and home address for the purpose of reviewing your application and establishing a possible employment relationship with you.