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Radiant Digital User Experience Researcher. Mid-level in Vienna, Virginia

Client is looking for a user experience researcher (UXR) to help us grow our research practice. We are looking for a researcher with enough training and experience to use common UXR methods to solve design and business problems with some guidance from management or a senior UXR as needed. This position may be 100% remote. Responsibilities · Take ownership of UXR projects as assigned · Work collaboratively with a lead researcher on UXR projects as assigned · Create research plans to solve software or other business problems · Choose and employ most effective methods to answer a research question or problem (e.g., contextual inquiry, card sorting, usability testing protocols) · Produce personas, user flows, empathy maps, journey maps, research reports, and other artifacts as needed · Collaborate closely with designers or other product team members to ensure research insights have meaningful impact on designs, prototypes, collaborations, and product strategy · Mentor UXR interns · Keep learning and growing! Needed Education, Experience, or Skills · Bachelor’s degree · Previous education, experience, or both in a social science (e.g., anthropology, sociology, psychology), human-computer interaction (HCI), or another similar field · Evidence of UXR or general UX workshop(s) or course(s) completed · At least 1 year of UXR or comparable research experience · Solid grounding in qualitative or mixed-methods · Adaptability and a learning growth mindset · Critical thinking and problem solving Value-add Education, Experience, or Skills · A Master’s degree or Ph.D. in a social science (e.g., anthropology, sociology, psychology), HCI, or a similar field · 2-3 years’ experience in UXR · Prior enterprise software UXR experience · Prior academic research or program evaluation experience or training · Prior experience in a start-up, tech company, or other highly dynamic endeavor where rapid change and adaptation is the norm · Or, prior UXR experience in a large corporate setting with frequent interaction with business stakeholders outside of IT teams About Client : It is a growing IT consultancy that places a premium on developing its employees. Client provides solutions, products, and services in UX, virtual reality (VR), learning and development, and IT staffing to clients in industries including telecom, manufacturing and healthcare. Client also frequently collaborates with university research centers and Federal agencies. Progression of an Application for Successful Candidates 1. Candidate submits resume and link to LinkedIn profile; a portfolio or other work samples are welcome, but not required. 2. Initial interview with UXR manager 3. Research challenge 4. Interview(s) with senior leadership 5. Job offer