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Cengage Learning Learning Consultant in Vancouver, British Columbia

Do you dare to reinvent the future of education?

At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.

Are we right for you?

We set the bar higher by bringing our unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first.

Learning Consultant – Field Sales

As a member of the Post-Secondary sales team in Canada, a Learning Consultant will plan, organize, and implement selling strategies for a defined print and digital product set to achieve established sales targets and goals at accounts within an assigned sales territory. Sales activities will be conducted in coordination with sales management as well as other customer support. A Learning Consultant will build relationships with decision makers at universities and colleges, represent and promote assigned Cengage products to customers, and provide post-sales support as needed to drive sell-through, digital activations, and usage. In addition, he / she will advise Product teams of marketing trends, competitive developments, and editorial or product improvement opportunities in the field.


What You’ll Do Here:

  • Develop and maintain a Territory Plan for every account in the assigned territory utilizing sales database tools

  • Achieve realistic sales targets for both our installed business and competitive takeaways

  • Create strategic plans for high value opportunities, including sales campaigns, Custom project specifications and Digital presentations

  • Develop itineraries and effectively utilize personnel and other resources, via Territory Planning process, to achieve sales objectives

  • Work with the Digital Solutions team to achieve district and territory sales objectives

  • Participate in planning process for development of District Business Plan to maximize use of team resources

  • Develop daily plans utilizing sales system to optimize sales calls on campus

  • Develop and implement plan for effective strategic sampling of e-samples and print

  • Represent and promote Cengage Learning products to all customers to achieve and/or exceed established sales targets and goals

  • Conduct sales calls and creating lasting relationships with decision makers and key instructors at colleges and universities.

  • Represent full lists across assigned product sets and accounts

  • Coordinate with other Learning Consultant in territory to implement account-based sales strategies

  • Sell Custom, Digital and bundling strategies into all sales calls

  • Use Consultative Selling Skills framework to create lasting relationships with key instructors across assigned schools

  • Present strong demonstrations of full product offering, including print, Custom and Digital solutions

  • Develop relationships with Bookstore Managers/Buyers to strategize sell-through and promotional campaigns and demonstrate understanding of retail business

  • Implement Direct to Student sales strategies

  • Attend conventions and evaluate sales/editorial opportunities as appropriate

  • Develop and report content partnership opportunities at assigned accounts by reporting competitive market information and working as a liaison with publishing teams to sign content partnership contracts

  • Actively integrate and report faculty and content partnership opportunities into daily selling activities by seeking author contributors for content development for books, supplements, and digital product solutions

  • Scout and report reviewer or faculty consultant leads

  • Identify and report trends that could generate new content or marketing models for Cengage Learning

  • Qualify sampling needs in advance to avoid excess in shipping costs and units

  • Review sales and sampling reports to impact cost effectiveness of sales process

  • Manage T&E resources effectively

  • Exhibit proficient use of technology communication tools

  • Update and maintain customer database (Magellan)

  • Report to manager as required

  • Fulfill team support roles as required, including additional coverage when needed

  • Communicate & coordinate effectively as required with Regional Sales Manager and other sales personnel

Skills You Will Need Here:

  • Outstanding organization skills and strong attention to detail and diligent follow up is essential

  • Superior time management skills and proven track record to manage multiple tasks and competing and shifting priorities are essential

  • Very strong interpersonal skills- people want to be around you- and emotional maturity

  • High energy and great communicator and the ability to build relationships with stakeholders, including staff, customers and other members of the executive team

  • Expert verbal and written communication skills

  • Demonstrated proactive approaches to problem-solving with strong decision-making capability

  • Ability to work in a collaborative environment

  • Highly resourceful team-player, who can also work independently very effectively

  • Proven ability to handle confidential information with discretion

  • Ability to meet deadlines in a fast-paced environment

  • Forward looking thinker who actively seeks opportunities and proposes solutions

  • Avid learner who seeks feedback and consistently expands skills

Basic (Required):

  • University degree

  • At least two (2) years of successful sales (or customer interaction) experience

  • Highly flexible and adaptable to change

  • Driven to succeed

  • Ability to work well with both external and internal customers

  • Strong presentation skills

  • Comfortable utilizing technology in performing routine job tasks and for product demonstration purposes

  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Adobe Acrobat, and social media web platforms

  • Ability to travel to campuses at local universities and colleges; must be able to travel by both auto and air to sales meetings

  • Located within the assigned sales territory

Preferred:

  • Direct sales, marketing or editorial experience

  • Prior publishing sales experience

  • Experience working with digital sales products/applications

Cengage Canada is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects our country and our customers. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage

Cengage, an education technology company serving millions of learners in 165 countries and territories, advances the way students learn through quality, digital experiences. We serve the K-12, higher education, professional, library, English language teaching, and workforce training markets worldwide. We believe that through the power and joy of learning, students can enrich their lives and achieve their dreams – no matter their age, experience, abilities, or environment. Our industry-leading products and services make education more accessible and affordable, including Cengage Unlimited, the first-of-its-kind all-access digital subscription service. Visit us at http://www.cengage.com/or find us on LinkedIn, Facebook, or Twitter.

Cengage, an education technology company serving millions of learners in 165 countries and territories, advances the way students learn through quality, digital experiences. We serve the K-12, higher education, professional, library, English language teaching, and workforce training markets worldwide. We believe that through the power and joy of learning, students can enrich their lives and achieve their dreams – no matter their age, experience, abilities, or environment. Our industry-leading products and services make education more accessible and affordable, including Cengage Unlimited, the first-of-its-kind all-access digital subscription service. Visit us at http://www.cengage.com/ or find us on LinkedIn (https://www.linkedin.com/company/cengage-learning/mycompany/) , Facebook , or Twitter (https://urldefense.com/v3/__https:/twitter.com/CengageLearning__;!!MXVguWEtGgZw!aJM6MqVIQGDoWSYaJ6CU3EZyn3SnQfIs5kCHxkrWiy4_XmXapqpMK0qgZUq02AuBC1E$) .

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