USACares Jobs

Job Information

Banner Health Food Service Lead in Tucson, Arizona

Primary City/State:

Tucson, Arizona

Department Name:

Culinary & Nutrition-Hosp

Work Shift:


Job Category:

General Operations and Culinary Services

Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.

At Banner University Medical Center, there will be exciting opportunities to be a part of the health care transformation. We are known nationally as an innovative leader in new health care models, a Level 1 Trauma and Academic Medical Center in Southern Arizona and are on the cutting edge of medical advances.

Banner University Medical Center Tucson Campus is looking for an experienced Food Services Leader that enjoys working in a large, fast-paced production environment.

As the Food Service Lead for the Culinary and Nutrition department, you will serve as a central resource for all areas of culinary and nutrition including, patient tray service, our retail cafeteria and coffee shops. You will lead by example providing a quality, customer-focused experience, and handling a variety of tasks, including overseeing daily service standards in multiple areas. Experience working in a large, fast-paced production environment is preferred. You will have the opportunity to work in a tight-knit, family-oriented, fun department, with the added benefit of brand-new equipment.

This is a full time position, 40 hours/week, days and shifts will vary. Weekend rotations are required in this role and you will enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

University Medical Center Tucson Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.


This position provides leadership of culinary service staff in assigned areas while working as a member of the culinary service team. Assures that all quality, regulatory, menu and customer service standards are continuously met in the course of the group’s daily work.


  1. Independently and effectively leads and oversees daily service while working in various roles in Culinary Services. Uses good judgment to make appropriate decisions regarding daily work and staff needs. Appropriately communicates information to management as needed.

  2. Maintains food handling and sanitation standards to meet licensing agency requirements. Reports potential violations and training needs to management.

  3. Resolves customer problems and supports staff development in customer service skills. Trains others in work processes and the delivery of customer service.

  4. Inventories food and supplies in assigned areas; determines ordering and food production quantities based upon established par levels and special needs. Works within budget and food cost guidelines. Resolves minor issues with vendors.

  5. Prepares all food items as required by production forecasts and recipes.

  6. Performs work in service areas and/or preparation areas at various work stations. Resolves minor problems with patient menus, trays and/or meal service.

  7. Assists with cleaning and sanitation of equipment and work areas as needed. May provide training/direction/coordination of food services for catered events and perform billing reporting.

  8. Participates in department meetings and training sessions.

  9. Must be able to work independently while overseeing work of others in any or all areas of Culinary Service operations. This position communicates with and makes decisions for/with customers, visitors, patients, physicians, vendors, drivers, employees and management.


High school diploma/GED or equivalent working knowledge.

Must possess the knowledge and abilities in culinary services normally acquired with one or more years of experience in similar food and customer service work. Must have the ability to learn and operate computer software, email, and point of sale systems. Must have excellent communication and customer service skills as well as the ability to use good judgment in resolving problems and handling employee conflicts. Requires previous experience and/or education in a variety of food preparation techniques, and event cooking/meal planning where appropriate. Must be able to inventory food and supplies, count money and perform mathematical calculations and possess the ability to learn food handling regulations and pass certification tests as required. Employees working at Banner Behavioral Health Hospital or at the Boswell Skilled Nursing Facility must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Must be able to operate all onsite food service equipment, including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation. Office equipment such as computer, phone, fax/copying machine, and retail service equipment such as point of sale registers, beverage and ice cream dispensers, chaffing dishes, serving utensils.


Previous supervisory experience. Additional experience in cooking and customer service.

Additional related education and/or experience preferred.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.