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Robert Half International Customer Service Representative in Troy, Michigan

Description

Organization Seeks Spanish-Speaking Customer Service Representative!

OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative who is bilingual in Spanish. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Troy, Michigan Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity.

What you get to do every day

-Contacts Health Plan members via provided lists to secure appointments with field providers to deliver in-home health risk assessments

-Must a script to assist with specific talking points

-Secure visits

-Verify insurance status and make sure it is correct in system

-Data entry

Requirements

  • Bilingual in Spanish/English

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Proficiency with Microsoft office applications

  • Ability to communicate verbally and in writing effectively throughout all levels of the company

  • Proficient with diversified computer software and systems

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Medical Insurance Verification experience preferred

  • Call Center Customer Service experience desired

  • Data entry experience

  • Strong customer service and office administrative skills

  • 1+ years of past relevant experience

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $15.00 - $17.00 / Hourly

Location: Troy, MI

Date Posted: September 15, 2020

Employment Type: Temporary

Job Reference: 02250-9502688557

Staffing Area: Office u0026 Administrative

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