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Kelly Services 3251 - Instructional Designer - Virtual in Troy, Michigan

Kelly's Learning and Development team is excited to add an Instructional Designer, focused on building engaging and effective training solutions to meet the needs of the business, aligning with the broader organizational strategy.

As the Instructional Designer, you will partner cross-functionally with business unit SMEs, project managers, and facilitators to learn current state, understand needs, identify solid learning objectives, provide viable adult-learning based solutions, and design materials that will lead to a successful learning outcome You should be familiar with Design processes like ADDIE and be proficient in using common Instructional Design tools, specifically the Articulate 360 suite, to build situational eLearning curriculum, Virtual Instructor-Led (V-ILT), web-based courses, blended curriculum, and just-in-time learning.

How you'll contribute to the team...

Designand Development

  • Coordinate instructional designprojects from inception to completion

  • Collaborate with other designers,facilitators, and SMEs on program design and learning objectives.

  • Design and develop trainingmaterials in a variety of formats such as V-ILT, eLearning, job aids, blendedsolutions, etc.

  • Build facilitator guides, managerand learner guides, and help design landing pages in the LMS when appropriate.

  • Communicate regular updates andidentify challenges and solutions early during design and development ofsolutions.

  • Manage multiple projects withchallenging priorities and quick timelines

  • Solicit feedback to ensure theproject is meeting the needs of the business

  • Implement: Publish course contentvia the Learning Management System and conduct train-the-trainers forfacilitated delivery of content

  • Evaluate: Conduct regular reviews ofcontent and performance against training goals. Update courses and materials toensure content remains relevant and impactful to the business. Collaborate withthe appropriate parties (e.g. business, SMEs, other members of the Learningteam) to ensure updates remain relevant and impactful to the business as wellas distributed and effectively communicated.

  • Ensure materials are available andaccurate in SharePoint


  • Meet with the business to understandthe current needs, future goals/trends, as well as learner audience in order todevelop and design effective learning solutions.

  • Collaborate with the business todetermine success measures for training solutions; develop mastery examquestions as needed

  • Partner with Facilitation teams toestablish needs from the perspective of subject matter expertise, deliverymethod and timing, and tools for implementation.

Does this sound like you?

  • Bachelor’s degree in fine arts,communication, organizational development, instructional design or relatedfield OR commensurateexperience designing learning solutions

Technical (Hard) Skills

  • Strong understanding and showedskill with eLearning tools, including Articulate 360 (Rise, Storyline, etc.)and other rapid authoring tools

  • Understanding of instructionaldesign and adult learning principles

  • Preferred - Graphic Design andMotion Graphic Sensibility using Adobe Creative Suite Products (e.g. photoshop,illustrator, premier, after effects, edge animate, audition)

  • Proficient with MS Word, PowerPointand Excel

  • Preferred experience - staffingindustry knowledge

  • Preferred experience – knowledge offacilitation principles and best practices

Non-technical(Power) Skills

  • Excellent communication skills

  • Strong consultative skills innegotiating projects with clients and peers

  • Consistent track record to interfaceand facilitate discussions effectively with all levels

  • Strong time management andorganizational skills

  • Consistent track record toprioritize multiple projects and meet challenging deadlines

  • Strong organizational skills thatinclude personal and project time management and familiarity with projectcapacity planning.

  • Outstanding customer service skillsand a passion for solid learning solutions that exceed customer expectations

  • Work Location: This job can be performed anywhere except in the state of Colorado. Colorado residents will not be considered for this job posting.

Why Kelly?

Working at Kelly means being part of a global team making people-work connections that count, because we believe helping people become who they’re meant to be benefits us all! At every location and every level within our company, Kelly’s people are outstanding in their understanding and dedication to helping people build better futures and helping companies across the globe compete, prosper, and grow. The work we do matters. Helping people transform their lives matters. Crafting the future of work matters. If you have a passion for helping others, what’s next for you may very well be joining our internal global team and working to make a difference!

About Kelly Services®

Kelly connects hardworking people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice.

Kelly Services is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation and gender identity. Equal Employment Opportunity is The Law.