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Biogen Partnership Lead, MS – Eastern Ontario in Toronto, Canada

  • The Partnership Lead is a full-time field-based position dedicated to drive the appropriate use of Biogen brands and services, improve patient journey to care and customer satisfaction, ultimately growing Multiple Sclerosis (MS) revenue within the assigned territory.

    • The Partnership Lead acts as Biogen’s main point of contact with MS points of care, identifying account needs, opportunities and defining the appropriate action plan in collaboration with cross-functional partners - Marketing, Medical Affairs, Services and Solutions, and Market Access - ensuring coordinated customer engagement.

    • The Partnership Lead is part of the MS sale team covering Eastern Ontario and reporting directly to the Regional Head of Sales for Ontario and Atlantic.

    • It is expected that the successful candidate will reside on the East side of the GTA.

Specific responsibilities/duties

  1. Increase the capture of patients that are appropriate for Biogen therapies and accelerate the adoption of future brands to be launched.

  2. Promote and differentiate Biogen’s suite of offering, from therapeutic portfolio, to Programs, Services and Technologies to entrench its leadership position in MS.

  3. Define the critical success factors for the assigned territory, develop and execute the territory plan accordingly, taking the lead to mobilize the appropriate resources, collaborating with the head-office team and cross-functional partners.

  4. Lead the identification of educational and operational enhancement needs in key accounts, supporting the implementation of value-add initiatives such as Other Learning Activities (OLAs) and practice efficiency projects to enhance the disease management experience for both HCPs and patients.

  5. Analyze, track and report account performance, manage appropriately the allocated territory activity budget while performing other administrative requirements on a timely basis.

  6. Maintain best in class knowledge, demonstrating industry-leading understanding of disease state, products (BIIB and competition), and clinical practices; proactively seeks external opportunities for learning and actively in training to acquire and advance knowledge.

  • Bachelor’s degree required.

  • 5+ years of progressively responsible and successful field sales achievements in a competitive sub-specialty/ biotech market, or related combination of skills and experience.

  • Result-driven individual motivated by driving and exceeding annual brand and franchise performance objectives with proven and sustained track record.

  • Strong communicator that can influence through the variety of customer interaction channels (written, oral face-to-face and virtual).

  • Fluency in local territory language (written and verbal) a must; proficiency in English desirable.

  • Customer-centric mindset capable of establishing strong and lasting rapport with customers for mutually beneficial outcomes.

  • Consultative approach that is solution-oriented, connecting customer needs with franchise objectives and ability to effectively problem solve in ambiguous or new situations.

  • Superior territory management acumen with good analytical skills and advanced account planning competencies.

  • Team player that can collaborate effectively with cross-functional partners assigned to the territory and leading territory initiatives without formal authority to ensure coordinated efforts.

  • Experience in launching products at the field level.

  • Willingness to travel 40% of time, when company protocol allows for safe Return to Field