Danaher Corporation Global Infrastructure Associate Analyst in Timonium, Maryland
Find what drives you on a team with a more than 70-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.
Pall is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
Pall Corporation is seeking a hardworking extraordinary teammate to fill the position of an Infrastructure Analyst. This is an exciting opportunity to join a growing global organization, where you are the key to solving challenging user inquiries and infrastructure project initiatives. Being a hero to our users and partners starts with you!
The ideal candidate is experienced in placing the user first, is highly focused on working with a collaborative infrastructure support team and is eager to own and solve user problems. We are looking for a team member with high integrity, a creative problem solver who can work with all team members to solve infrastructure escalations quickly and have fun doing it! We are a dynamic, fast-paced team environment that flourishes when solving problems.
Your time will be spent responding to complex incidents, identifying and resolving problems and escalating where appropriate. In addition, you will manage smaller projects and team resources. You will also be responsible for new infrastructure project planning and implementation as well as existing project cancelation, modification or improvement.
Everyone at Pall communicates our vision by leading by example and taking responsibility for the most efficient and accurate solutions delivered with passion and focus. In this role you will provide support for desktop operations and site server systems. System administration, development, security and all infrastructures. We embrace new solutions every day to make efficiency our top priority.
Essential Job Functions:
Provide remote and hands on user support for desktops, lap tops and local lab equipment
Provide administrative support for local server systems
Provide technical guidance to users and management for desktop support services
Participate in projects or teams and directed by the Manager/Supervisor
Assist Manager/Supervisor in development support strategy
Perform maintenance and troubleshooting of all relevant hardware and software
Implementation and support of network operating systems and services
Configuration, installation & deployment of all PC’s and PC related peripherals
Configuration, installation, deployment & support of desktop management suite
Support local manufacturing systems
Develop and maintain appropriate desktop and server related procedures and ensure these procedures are implemented
Develop & maintain appropriate disaster recovery procedures
Develop a working knowledge of department specific applications
Stay on top of technical aspects of PC-LAN computing environment
Provide project management for implementations and role-outs
Provide Manager/Supervisor with equipment projections and assist with purchasing
Perform daily backup procedures as defined by technical leads
Perform system assessments and utilization reports as required
Log into and use telephone and computer based Service Desk system to record all support activities
Contribute to meeting the departmental key performance indicators
Applicable degree program or industry certification as well as three or more years’ experience in a similar role. Typically, this will include:
3 years’ experience desktop support
3 years’ experience network applications / operating systems / hardware
3 years’ experience implementing and maintaining Windows based application servers
ITIL Foundation Certified
US Citizen, ability to travel with valid driver’s license
Ability to work off core business hours as required
To be successful in this role, the ideal candidate will have demonstrated strength in the following competencies: PC / Hardware and associated peripherals, network hardware and management tools, network operating systems and applications, Microsoft O/S, Server and Desktop, user documentation and diagnostic tools.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available here (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .