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UT Health Manager, Business Process -Supply Chain - Texas Medical Center in Texas Medical Center-Houston, Texas

Manager, Business Process -Supply Chain - Texas Medical Center

Texas Medical Center-Houston, Texas

Administrative/Office Support

UTHealth Administration

Requisition #: 210002E5

Position Summary:

Provides procure to pay (P2P) and supply chain leadership expertise in the planning, implementation, and performance of operational systems and business process improvement activities.

This position will work at Operations Center Building OCB @ 1851 Crosspoint Avenue. Ideal candidate will have at least 5 years or more of previous experience in project management and process improvement. In depth knowledge of supply chain business systems such as Coupa, Jaggaer, etc. Supervisor/Lead experience is preferred.

This is a fulltime position that is classified as exempt and eligible for all UTHealth benefits. These include excellent healthcare options as well as participation in a retirement plan run by the State of Texas. The main office is located in the Texas Medical Center.

Position Key Accountabilities:


  1. Manages, coordinates, and supervises a total of six direct reports. This includes management of three analysts that support the Coupa Procure to Pay (P2P) system, including administrative support for PeopleSoft ERP, supplier enablement, and the Coupa customer support desk. It also involves management of (3) administrative coordinators who manage vendor maintenance or supplier information management via Coupa and People Soft.

  2. Analyzes current systems and business processes, suggests improvements, and participates in the design of new business processes and systems that would encompass highly complex and/or high-profile projects that cross departmental lines.

  3. Identifies opportunities for business process improvement and initiates projects to make improvements with or without deploying information technology.

  4. Participates in and leads business systems analysis and design, data modeling, process flow modeling, and process reengineering to provide an increase in effectiveness, accuracy and/or reduction of budget and/or resources.

  5. Functions as the project manager for the business process and system changes being implemented. Develops implementation plans;oversees, and may perform cost estimating, design, project scheduling and budgeting, quality assurance, communication, procurement, and project closeout;manages the implementation of projects within budget, on-schedule, and of the highest quality; ensures that project controls, performance measurement, reporting, and product delivery objectives are met; oversees project communications and coordinates system training for staff and end users.

  6. Coordinates and monitors procurement activities of institutional end user community to ensure maximized use of P2P processes and tools; maximized usage of contractual item or supplier opportunities; identify possibilities for process improvement, service enhancement and/or cost reductions.

  7. Develops and maintains educational programs on the “procure to pay” processes, including but not limited to supplier utilization; procurement processes; procurement tools utilization and eProcurement process improvement. Coordinates with staff and institutional audience on development and dissemination of procurement educational programs related to procure to pay processes.

  8. Develops and maintains collaborative relationships with Procurement Services, Administration, and Institutional staff to provide procurement support ensuring effective, results-oriented procurement outcomes.

  9. Provides management of the supplier enablement/automation process, and e-procurement system (catalogs, work flow, receiving).

  10. Assists in systems support and process design for procurement and payment activities involving vendor file maintenance, buy card, invoicing, and expense reimbursement.

  11. Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.

  12. Performs other duties as required.


Supply chain certification and/or in depth knowledge of supply chain business systems (ie: Coupa, Jaggaer)preferred.

Minimum Education:

Bachelor’s degree in project management, supply chain management, leadership and planning, administration, or related field.

Minimum Experience:

Five (5) years of experience in project management, process improvement, or supply chain. Experience in business systems and process improvements that utilize electronic business solutions.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

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University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.

Equal Employment Opportunity Statement

UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealth does not currently have a mandatory COVID-19 vaccination policy. However, affiliated partners maintain their own immunization policies. All UTHealth employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’s rules and regulations, as well as the affiliate's rules and regulations, including COVID-19 vaccination requirements. UTHealth will endeavor to mark open positions which are subject to COVID-19 vaccination requirements marked accordingly.