Conduent In-Office Customer Experience Associate II in Tempe, Arizona
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com.
Healthcare Call Center Customer Service
$14.75/hour, full-time, Mon-Fri
Conduent Business Services - Tempe AZ
Conduent has an exciting work in-office opportunity waiting for you, if you:
Are you a problem solver who can patiently listen to, understand, and address complex customer issues
Have strong people skills to build a genuine connection with a customer
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Provide calm conflict resolution and problem resolution for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
Can commit to 100% attendance for three weeks of paid training
High speed internet connection
$14.75 per hour
Medical, dental and vision Insurance
The opportunity to contribute to a 401(k)
A variety of shifts available between 7 am - 7 pm
Requirements:Apply on this job posting and answer all screening questions Training in office 1st day, then will train and work from home until COVID19 restrictions are lifted.
Must have high speed internet
Must be at least 18 years of age
Must have High School Diploma or GED
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.