Google Customer Solutions Engineer (English, Hebrew) in Tel Aviv-Yafo, Israel
Experience in a programming language, such as Java, C++ or Python.
Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
Ability to speak and write in English and Hebrew fluently and idiomatically.
Experience working with and managing external partners/customers.
Familiarity with SQL/MySQL and Unix/Linux operating systems/commands.
Demonstrated ability to adapt your message to the technical level of the audience; comfort presenting technical materials to groups of any size and background.
Effective project management skills and attention to detail.
Developed problem solving, analytical and troubleshooting skills.
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
The Customer Solutions Engineering team is responsible for building innovative, cutting-edge solutions to the business problems faced by the world’s largest advertisers. We work as a critical technical partner for our sales teams where our coding abilities, communication skills, desire to solve complex problems, passion for scale and big data, and business acumen will all be leveraged to develop answers to questions most don’t even know to ask. Our solutions can take many forms, from prototypes and demos to education - all with the technology resources of Google to back it up.
As a Customer Solutions Engineer, you will deliver custom solutions and technical consulting to Google's advertisers, advertising agencies and other partners. You will be responsible for identifying and prioritizing your own projects. You will see the unique business challenges faced by our largest advertisers, and you will be given the opportunity to develop solutions no one else has. You will have the chance to leverage your wide-ranging experience and skill-set to find the best solution for the problems at hand.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of solution-oriented trusted advisors support millions of customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Identify, develop and optimize new business opportunities; develop client relationships by leveraging Google products and technologies.
Help partners in their day-to-day challenges by delivering innovative and scalable solutions; troubleshoot their issues.
Propose, design, create and present prototypes, demos and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals.
Perform implementation reviews. Advocate for new product features and provide partner feedback to internal cross-functional teams including Product Management and Engineering.
Develop solutions, provide consulting services to our partners, build lasting relationships and be sensitive to client needs.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.