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Northwell Health Nursing Administrative Supervisor - Per Diem All Shifts Phelps Hospital in Tarrytown, New York

Req Number 003DA8

Job Description

Assumes 24-hour

responsibility for the overall assessment,

planning, implementation and evaluation of patient care on the unit. Carries out the System, Hospital and Nursing

Service mission, vision, values and the overall strategic planning, clinical

management, patient care, budgeting, financial management and quality

management on the unit. Promotes the

health system service standards and creates a

patient focused caring environment while addressing and meeting the individual

needs of the patient. Fosters an

environment of collaboration and respect with physician colleagues, nurses and

other healthcare team members.


Standards Compliance

  • Maintains current knowledge of and ensures compliance with

all regulatory and professional standards of

care which includes JCAHO, CMS, IHI, CAP, etc.

  • Utilizes creativity in developing quality/performance

improvement programs, instructing staff and implementing new and improved


  • Utilizes results from 'tracer' methodology tools to develop

corrective action plans to ensure that quality of care is embedded into

clinical practice on an ongoing basis.


Operational Performance

  • Develops, prepares and monitors the

personnel, supply and equipment budgets in collaboration with the staff and

support department directors.

  • Develops long-term unit staffing schedules and ensures

adequate daily coverage in accordance with established staffing needs.

  • Develops measures and monitors unit operational performance

metrics inclusive of LOS, agency and overtime costs, vacancy and turnover



Clinical Practice/Patient Care

  • Collaborates with the Nurse Executive to establish nursing

care standards and evaluates staff compliance.

  • Identifies research protocols effecting the patient

population served and keeps nursing staff informed.

  • Facilitates the effective provision of support services

essential to patient care.

  • Maintains a safe and caring environment for patients that is

conducive to positive health teaching, and maintenance; patient and family

expectations of care; develops mechanism to assess same.

  • Develops unit goals and objectives to support the

institutional values and goals, with input from staff.

  • Recognizes the need for patient care to be delivered in a

culturally sensitive manner and role models sensitivity to staff.



  • Participates in the overall planning process for the


  • Responsible for the overall planning process for the unit.

  • Uses findings from patient satisfaction survey and with

input from the staff, to establish unit based customer services agenda.

  • Uses findings from staff satisfaction survey and with input

from the staff, to establish a unit based recruitment and retention agenda.

  • Develops an effective plan for delivery of nursing care

within the assigned area of responsibility.

  • Responds to patient and family concerns or complaints with

sensitivity and compassion in a timely fashion.

  • Conducts monthly meetings with the staff to address

equipment, scheduling, goals and objectives,

performance metrics and improvement activities, and any staff concerns.


Human Resource


  • Hires, educates and evaluates


  • Works with Human Resources to counsel,

discipline and terminate staff as needed.

  • Educates staff in new and existing

department procedures and systems

(e.g. information systems, fiscal responsibility, etc).

  • Makes recommendations and provides opportunities for growth

and development of personnel and arranges for appropriate education and

training. Is able to identify at least

one potential successor to the Nurse Manager role

  • Creates and maintains a supportive working environment for all

staff, and students.

  • Demonstrates self-development and keeps current on a variety

of clinical management and health care topics.

  • Completes the CLI Core Management Series and appropriate

management conferences.

  • Responds in a timely fashion to staff

concerns and functions proactively to

retain staff

  • Establishes unit metrics and goals to

measure effectiveness of retention


  • Creates and maintains an atmosphere of respect and courtesy

toward patients, staff and colleagues.

  • Employs learning organization

principles and techniques in all aspects of

unit leadership

  • Promotes a level of professionalism on the unit. Motivates

academic pursuit and continuing education on

the part of the staff by establishing and meeting service based

professional certification goals.


Interactive Relationships

  • Promotes empowerment of the staff by

utilizing collaborative approaches and

encouraging new ideas.

  • Participates as a member of the healthcare team and various

interdisciplinary committees to improve patient care and meet patient needs.


Promotes collegial relationships based

on mutual respect and support.


Performs related duties, as required.


Essential Functions


  • Bachelor's Degree in Nursing, required. Master's Degree, preferred.

  • Current license to practice as a Registered Professional Nurse in New York State.

  • Minimum of three (3) years nursing experience including previous supervisory experience, required.

  • Demonstrated leadership, communication and interpersonal skills, required