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Citigroup VP - Chief Data Governance Office Risk & Control Officer in Tampa, Florida

The CDGO Risk & Control Officer accomplishes results through oversight of the data management control environment, and execution of data management audit/control related activities, including risk identification / mitigation, corrective action plan (CAP) tracking and monitoring, and Manager’s Control Assessment (MCA). This position will be primarily responsible for supporting issue management and third party management.


  • Consult with CDGO team members on non-compliance issues found through monitoring of controls, i.e., reports, dashboards, notifications, MCA, etc. Enlist the aid of Subject Matter Experts (SMEs) as needed to resolve non-compliance issues. Escalate to CDGO Senior Leadership Team Members repeated attempts to secure compliance / control artifacts for staff in their respective areas.

  • Identify and engage with all relevant stakeholder on the resolution of data management issues. Facilitate meetings and prepare communications as needed.

  • Ensure Corrective Action Plans (CAP) are completed, tracked, and monitored on a regular basis and status updates are maintained.

  • Provide guidance on issue and CAP definition to ensure the proposed corrective actions will fully mitigate the risk, prevent recurrence, and demonstrate the required sustainability. Facilitate the data entry and activation of new issues and CAPs. Coordinate, review and challenge CAP closure evidence, and facilitate closure process.

  • Escalate concerns to the CDGO Risk & Control Manager and CDGO Risk & Control Head.

  • Liaise with Internal Audit, ICRM, ORM, and other business partners on audits, reviews, inquiries, and walkthrough meetings.

  • Facilitate the review of processes and data management controls to assess the design and operational effectiveness as well as coverage and alignment with the CDMP.

  • Work with the CDGO Managers and Staff to ensure the implementation of the Data Management Control Programs within their areas.

  • Assist the CDGO teams identify unmitigated risks related to Citi Data Management Policy (CDMP) definition, implementation and adherence and associated Citi Level Policies & Standards, risk identification and MCA support.

  • Liaise with the CDGO Risk & Control MCA team to ensure effective Data Management controls are included in the Manager’s Control Assessment (MCA)

  • Provide support and education to business partners on CDMP requirements as well as Risk & Control procedures, corporate policies, and control Initiatives.

  • Represent business leadership to coordinate and facilitate Third Party Risk Management activities

  • Complete or provide advice to BAO on the Risk Assessment for third party and reevaluate as required; identify any significant changes in relationship to trigger update of Risk Assessment

  • Verify third party’s compliance to required policies and controls

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • 6+ years of experience in risk management and/or regulatory compliance in two or more of the following risk disciplines: audit and controls, business continuity, operational risk, cross border data clearance, records management, or third party risk. Broad knowledge of other risk areas, such as data management and project management, is a plus.

  • Prefer knowledge of data management practices, including CDMP, data quality and data acquisition life cycle

  • Must have outstanding leadership, communication, and influencing skills as this leader will work with Senior Leaders, and audit partners on a regular basis

  • Ability to foster working relationships with other leaders across multiple lines of business and with support organizations, including auditors and regulators

  • Solid analytical and problem-solving abilities

  • Excellent written and verbal communication skills

  • Ability to participate in and lead virtual teams

  • High degree of attention to detail

  • Power user of Word, Excel, PowerPoint, and SharePoint


  • Bachelor’s/University degree or equivalent experience

Job Family Group:

Risk Management

Job Family:

Business Risk & Controls

Time Type:

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