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Citigroup GRCT Risk and Control Lead Manager - US - C13/VP (R2172845) in Tampa, Florida

Global Functions Technology (GFT) is responsible for delivering Technology solutions to Citi's Global Functions organizations. GFT's mission is to optimize Citi's IT environment by driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Risk and Finance, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi. The Global Finance & Risk Technology Group (GRCT) within GFT supports a diverse range of business partners such as Compliance Risk, CCB and BCMA Risk, Retail RIsk, Risk Governance, Internal Audit, Operational Risk, Model Risk and OTRC.

The position Risk & Control Lead Manager will have the leadership role to take full ownership of all the risk & controls processes within GRCT. To be successful in this role, the candidate idally should have the sufficient relevant background or experience in Citi standards and operating guidelines, compliance, program management, information security, technology development protocols and controls. The successful candidate will be the champion of Risk & Controls for the whole organization, he/she will govern all he Risk and Control processes to ensure the safe and sound operation of GRCT in adherence to Citi, EO&T, GFT policies, targets, standards, also keeping management informed. This is achieved through maintaining a robust knowledge base of the group’s work and the environment in which it operates, its deliverables, stakeholders priorities and resource strategy.


  • Own the Risk & Controls Processes, both BAU and Ad Hoc, such as Weekly CAMP (Cti Application Manager Portal) Monitoring, CER (Consolidated Exceptions Reporting), MCA (Managers Controls Assessment), Breach Analysis and Resolutions, CAP (Corrective Action Plan) Ownership/ Monitoring/ Closure, IBAM Credit Management, Audit Exams, Monitoring and Reviews, and the like

  • Closely track and monitor Risk & Control metrics and RAG status to ensure issues are managed and escalated appropriately, to ensure root cause analysis is performed, and to ensure issues are resolved timely and properly

  • Partner with the GFT Risk Global Controls Team, Issue Management Teams, Global Production Assurance, Information Security Teams, and GFT/EO&T Risk Control Leads to execute the Risk Control and Issue Management framework and governance within GFT

  • Ensure the GRCT leaders, application managers and program maangers are informed, trained, understand,, and embrace the Control Framework for a safe and sound IT operation

  • Oversee the development of all key Activities, Risk, Controls and Monitoring Mechanisms, contribute to effective strategy and execution, but also challenge as appropriate

  • Coordinate and actively participate in the Mangers Annual Risk Assessment (ARA) Facilitated Session and the Quarterly Risk Assessments; Promote and ensure consistency in MCA Structure and MCA execution

  • Participate in Internal Audit reviews and provide MCA profiles and outstanding issues, as applicable. Take full ownership and be the AU Coordinator for GRCT as a new MCA Assessment Unit

  • Review draft Issues/ CAPS and provide feedback to ensure actions are achievable and sufficiently granular to address remediation requirements, sustainability and reflect appropriate issue and CAP ownership

  • Track and facilitate management of issues and remediation efforts with a focus on Regulatory MRAs and higher severity IA issues

  • Develop a granular and in-detph understanding of the drivers behind control issues and facilitate standardization of Activity, Risks, Controls and Monitoring Mechanism across GRCT

  • Actively participate in Risk Controls meetings & Acts as SME to senior stakeholders and /or other team members

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  • Develop a granular understanding of the drivers behind control issues and facilitate standardization of Activity, Risks, Controls and Monitoring Mechanism across Risk, as applicable

Skills & Competencies

  • Self driven, methodical, proactive, results focused, critical thinker with strong organizational management skills and sound judgement on sensitive, critical or grey areas

  • Proven time and task management skills with the ability to multi-task effectively and promptly. Strong sense of urgency and ability to manage multiple competing priorities while delivering results quickly and efficiently

  • Highly proficient in Excel, PowerPoint and data management/ mining

  • Supreme analytical thinking

  • Builds and maintains relationships, Influential & persuasive

  • Proven Leadership, communication and influencing skills. Can effectively work across diverse stakeholders from senior leaders to business partners and technology application managers. Professionalism


  • 8-10 years of relevant experience or domain knowledge in technology development, technology infrastructure, information security, risk management, operational risk or a combination of these

  • Intermediate level people management experience across diverse range of compliance, controls, technology development and infrastructureteams


  • Bachelor’s/University degree, Master’s degree preferred

Job Family Group:


Job Family:

Technology Management

Time Type:

Full time

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