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Willis Towers Watson Quality Assurance Analyst in Taguig, Philippines

The Role

As a Quality Assurance Analyst, you will develop test strategies, test plans and test cases for multiple projects. You will collaborate with business analysts, product owners and technical leads to review and set story and feature acceptance criteria. You will contribute to the growth of the team through regular and open feedback.


  • Review requirement documents to provide timely and significant feedback

  • Create detailed, comprehensive and well-structured test plans and test cases

  • Provide testing estimates on project specific tasks and deliverables

  • Perform functional and non-functional testing – this includes Exploratory Testing which is not based on Test Plan

  • Execute testing within the agreed timeline

  • Report defects in the tracking tool accurately

  • Perform thorough regression testing when bugs are resolved

  • Ensure that new functionality conforms to business requirements and can be successfully deployed to clients

  • Assist in developing standardized processes, tools, and methodologies that improve quality and profitability

  • Apply testing processes for new and existing projects to meet client needs


  • Communicate testing status/ activities to QA and Delivery Teams

  • Coordinate with Delivery Teams to identify and understand the requirements

  • Coordinate with BA and Developers for clarifications and issues encountered during test execution

  • Participate in Root Cause Analysis and propose ways to improve existing processes

  • Participate in team meetings and planning activities

  • Assist other QAs to comply with best/ standard practices


  • Provide guidance to internal and client teams during user acceptance testing

  • Attend team or client meetings as appropriate to report project status


  • Work with QA and Delivery Managers/ Leaders in delivering the project within the agreed scope, budget and timeline

  • Assist in task estimation for new and existing project

The Requirements

  • Bachelor's degree in a technology related discipline, such as IT or Engineering

  • At least 3 years of QA experience with SQL background

  • Comfortable working across a whole range of functional and cross-functional testing

  • Experience in testing web applications with knowledge of cross browsers and user-interface testing techniques

  • Experience in different types of testing including exploratory testing

  • Ability to triage failures, identify root-cause, and define corrective actions

  • Experience in full software development life cycle starting from requirements gathering to delivery

  • Ability to set priorities and undertake complex tasks with minimal supervision

  • Experience with at least one of the leading test automation tools and frameworks

  • Experience working in cross-functional virtual teams

  • Experience with testing products on any of the following technologies: .NET, SQL, XML, web services

Equal Opportunity Employer