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DaVita Supervisor, Revenue Operations in Tacoma, Washington

1423 Pacific Ave, Tacoma, Washington, 98402, United States of AmericaThe Role:We are seeking an energetic Supervisor of Revenue Operations (ROPS) to lead the day to day operations of a revenue cycle team. This includes meeting operational metrics objectives established by leadership and directly supervise a team of 10-25 teammatesJoin the Revenue Operations Team, where you can:Be part of a high-impact team with a special cultureGrow within a Fortune200 company with unmatched visibility into Revenue Operations business's drivers and dynamicsLead a team through resolving a complex portfolio of Patient accounts or triggersHave a direct impact on the career and development goals of your teammatesWhat will you do? Directly supervise a team of 10-25 teammates each responsible to execute on an assigned portfolio of patients accounts or Medical Insurance triggersUse strong problem solving skills to assist team in issues within the portfolio, as well as identify and resolve areas of opportunity within the portfolio, collaborating with other departments as neededUnderstand and make decisions regarding payment trends and/or issues within assigned portfolioMaintain key metrics, manage performance accordingly, and perform regular reviews to senior leadersConsistently communicate team goals, objectives, and progress toward those goals both to team and direct leadershipConduct annual reviews for all assigned teammates and identify areas of opportunity for individual teammates and provide timely and ongoing coaching and developmentIdentify personnel needs for assigned team and is responsible for ensuring team is appropriately staffed, and identifying and communicating recruiting needs to leadershipMaintain high engagement scores for assigned team (andgt;80%)Makes recommendations for teammate promotions and mobility to senior leadersYou are a great fit if you have:Demonstrated ability to independently think critically, identify root causes, and solve themProven track record of leading change or operations through influenceStrong presentation and executive communicationAbility to manage for performance while simultaneously inspiring teammatesHistory of coaching and developing teammatesMinimum Qualifications:Required:andgt; 2 years related supervisory experience requiredIntermediate proficiency in MS Excel, Word and PowerPointPreferred:Bachelor's Degree preferredRelevant experience in healthcare revenue cycleHere is what you can expect when you join our Village:A "community first, company second" culture based on Core Values that really matter.Clinical outcomes consistently ranked above the national average.Award-winning education and training across multiple career paths to help you reach your potential.Performance-based rewards based on stellar individual and team contributions.A comprehensive benefits package designed to enhance your health, your financial well-being and your future.Dedication, above all, to caring for patients suffering from chronic kidney failure across the nationWhat We'll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs

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