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Robert Half International service desk/ help desk in Sunrise, Florida

Description

If you're looking for work as a Help Desk Analyst and want to work in an innovative and fast-paced work environment at a company in the Professional Services industry, Robert Half Technology might have the job for you. A creative with talent for solving both routine and unique problems will find a great opportunity in this position! Supporting local and field users in a highly visible role that has a positive impact on both the department and the company is the essence of this position. This Help Desk Analyst role is based in the Sunrise, Florida area and is a long-term temporary-to-full-time opportunity.

Your responsibilities

  • Diagnose recurring technical issues and implement solutions to address the root of the problems

  • Help and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues

Requirements

  • Microsoft Office 365 experience desired

  • Working knowledge of user administration and bug fixing in a client server environment

  • Familiarity with basic networking concepts

  • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

  • Experience with IT support ticketing systems

  • Excellent problem-solving skills

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $20.55 - $23.79 / Hourly

Location: Sunrise, FL

Date Posted: March 26, 2020

Employment Type: Temporary

Job Reference: 01000-0011431280

Staffing Area: Technology u0026 IT

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