Rite Aid of Michigan, Inc Shift Supervisor in Sterling Heights, Michigan
SUMMARYThe primary purpose of this position is to provide direction and assistance in the completion ofdaily merchandise and operating tasks and to perform such other duties as assigned by the StoreManager and/or Assistant Store Manager. The incumbent is required to perform all tasks in a safemanner consistent with corporate policies and applicable laws. This position does not involve,hiring, firing, or disciplining associates or recommending any such action. Situations surroundingthese issues should be brought to the attention of the Store Manager and/or Assistant StoreManager.ESSENTIAL DUTIES AND RESPONSIBILITIESThe associate is responsible for the functions below, in addition to other duties as assigned:1. Provide superior customer service by assisting customers with their shopping needs,handling all customer transactions in a timely and courteous manner, and responding tocustomer complaints/concerns with a sense of urgency to see to their resolution.2. Attend to merchandising of plan-o-grams within seasonal departments, end caps, displaysand basic inline departments as directed by the Store Manager and/or the Assistant StoreManager.3. Control inventory by performing proper receiving and stocking including accurate cyclecounting, processing merchandise transfers according to procedures, and reportinginventory problems to the Store Manager and/or Assistant Store Manager.4. Accountable for store cash and other financial assets, reconciling cash register drawers,preparing deposits, and ordering changes from the bank as directed by the StoreManager and/or the Assistant Store Manager.5. Assist with the general maintenance and appearance of the store by ensuring a safe andpleasing environment for both customers and associates; respond to any unexpectedemergencies to ensure the protection of company assets.6. Oversee that store inventory is regularly inspected in accordance with the ProductFreshness Review Schedule as directed by the Store Manager and/or the Assistant StoreManager.7. Ensure that all outdated product and product with less than 30 days until expiration isremoved from the sales floor to be processed through the established returns process.8. Manage tasks and supervise store associates in those limited circumstances when theStore Manager and/or Assistant Store Manager is unavailable.SUPERVISORY RESPONSIBILITIESThis position involves managing tasks and supervising store associates in those limitedcircumstances when the Store Manager and/or Assistant Store Manager is unavailable. Thisposition does not involve, hiring, firing, or disciplining associates or recommending any suchRITE AID JOB DESCRIPTION SHIFT SUPERVISOR, JOB # 45/462action, which should be brought to the attention of the Store Manager and/or Assistant StoreManager.QUALIFICATION REQUIREMENTSTo perform this job successfully, the associate must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skills, and/orabilities required:Education and/or ExperienceAt least one (1) year of experience in retail, food service, restaurant or customer service industry,preferably at a supervisor level, and/or a two (2) year college degree.