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ServiceNow, Inc. Presales Solution Consultant - Security and Risk in Staines, United Kingdom

Solution Consultant (Presales), Security & Risk - UK Location: Staines

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

ServiceNow is seeking driven Presales Solution Consultants for Security Operations and Cyber Risk. The Solution Consultant will provide solution leadership and expertise to support customers during the sales engagement. The Solution Consultant will participate in the acquisition and retention of customers by leveraging the Security Operations (Security Incident Response, Threat Intelligence and Vulnerability Response) and Cuber Risk solutions. This is a hands-on Security & Risk Solution Consultant, who is capable of going wide and deep on solution development and positioning.

What you get to do in this role:

  • Being responsible for creating innovative solutions leveraging ServiceNow’s Security and Risk solutions.

  • Review customer’s security architecture and design process and system integrations to ServiceNow Security Operations.

  • Respond to customer questions relating to ServiceNow Security Operations and Cyber Risk solutions.

  • This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world security operations.

  • Develop and contribute to sales campaigns focused on Security Operations and Cyber Risk solutions.

  • Contribute and maintain a showcase of Security Operations and Cyber risk solutions created on the ServiceNow platform.

  • Help develop programs that enable other Solution Consultants to demonstrate the value of Security Operations and Cyber Risk on the ServiceNow platform.

  • Configure solution environments to address customer requirements and business issues.

  • Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs.

  • Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members.

  • Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors.

  • Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc.…

    In order to be successful in this role, we need someone who has:

  • Work experience or strong understanding of Security Operations Center (SOC), Network Operations Center (NOC) or Computer Security Incident Response Center (CSIRC).

  • Strong working knowledge of risk processes and solutions

  • Strong understanding of Networking and Security technologies: SIEM, IDS/IPS, vulnerability management, end-point protection, breach detection and threat intelligence.

  • Knowledge of various attack vectors and intrusion methodologies: DDoS, malware, phishing, brute force, APT, buffer overflow, etc.

  • Experience in security frameworks such as NIST 800-61, ISO27035, SANS, etc.

  • Experience with threat intelligence frameworks, such as STIX/TAXII and OpenIOC

  • Ability to architect and effectively communicate solutions to business challenges.

  • Experience working in a large government or corporate enterprise environment.

  • Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, security, and evolving business needs, etc.

  • The following industry certifications are desirable: CISSP, GCIH, GCIA, GSEC, CEH, GIAC

  • A Bachelor’s degree or equivalent training in information security or computer science or equivalent commercial experience

  • Must have strong written and oral communication skills and be self-directed and independent.

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.