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ServiceNow, Inc. Digital Sales Rep in Staines, United Kingdom

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.

ServiceNow is looking for a high achieving Commercial Inside Sales Representative ("Commercial ISR") to join our expanding Inside Sales team. You have a track record in new business pipeline generation through to close, over the phone. The Commercial ISR will produce new business sales revenue from software licenses within Small and Midsize Business (SMB) and Mid-Market accounts for clients with less than 1,000 employees in a defined geographic territory. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.

Performers within the Inside Sales Team have gone on to excel in many different roles at ServiceNow.

What you get to do in this role:

The Commercial ISR builds relationships with clients while achieving quarterly and annual sales quotas for an assigned territory.

  • Lead and nurture your sales opportunities and manage your territory

  • Run sales from start to finish where the average sales cycle is 4-6 months

  • Make a difference within a growing team and company

  • Communicate accurate information to your management such as forecasting, territory plans, goals, etc.

  • Build healthy business relationships to support customer adoption

  • Partner with a team to collectively achieve success (solutions consultants, sales operations, field leadership and product line specialists)

To be successful in this role you have:

  • 1+ years of experience in a direct or support role on a software or solution sales team

  • Experience in Business-to-Business sales (B2B)

  • Experience establishing trusted relationships with current and prospective clients and other teams

  • An understanding of the sales process, with the ability to progress and manage complex sales cycles

  • Experience communicating with CxO personas

  • Travel for training or meetings may occasionally be required


ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 (tel:(408)%20501-8550) , or for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.