ITT INC. Service & Repair Engineer in Stafford, Texas
Purpose of Position:
Support Houston Pro Services shop with technical support by producing quotes, procuring drawings from manufacturing divisions, and inside sales support.
Handle quotations within the time frame defined in both Pro Service and Customer expectations. Quote jobs including pricing in conjunction with Sales and Facility General Manager.
Produce drawings for parts manufacturing or repair.
Update all shipment scheduled to meet customer requirements.
Customer support and follow up in conjunction with Sales. Recommend upgrades and support Sales with problem solving and solutions for Customers.
Receive jobs, enter and complete all required data for entry. Shop production/engineering support. Follow all jobs to ensure all buyouts and subcontracting work is received by due date. Negotiate with subcontractors and provide detailed specifications. Monitor and ensure subcontractor quality.
Communicate daily with Facility General Manager on ongoing jobs and quotes. Follow ISO 9001, ITT ESH, and other guidelines as required.
Contribute to Houston Pro goals for safety, shipments, cost savings, and quality/cost of poor quality.
Support Customer needs and hot jobs with occasional after hour and weekend response.
This position requires visibility to controlled documents
ITT Goulds Pumps
“ITT Inc. is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.”
Minimum Education Requirements:
BS/BA Degree or Equivalent
Paid Relocation Available?:
Percent of Travel Required:
Service & Repair Engineer
Skills and Experience:
BS in Mechanical Engineering or related field or equivalent experience
Practical, working experience with repair or service of pumps and other rotating equipment
Proficiency with basic computer and Microsoft Office programs. Experience with Creo a plus.