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Granicus Program Manager in St. Paul, Minnesota

Program Manager Remote Job Description Program Manager, govService The Program Manager is responsible for the program development on the govService implementation team. In addition to driving standardization and consistency of services operations at the product family level, the Program Manager is responsible for the development and ongoing maintenance of the team's implementation methodology. Strong Program Manager candidates have a mix of technical expertise and project management experience. They will have demonstrated experience managing teams and working cross-functionally with a diverse group of stakeholders. Moreover, strong candidates will possess the ability to aggressively prioritize competing requirements and establish a path forward that is fit-for-purpose for the program's current and future needs. What You'll Do: Oversee a program of ongoing projects for the govService product family in the U.S. Establish close working relationships with cross-functional teams (e.g. Product Management, Engineering and Sales) to continually drive improvement in the govService platform and products Create a formalized and repeatable process to capture lessons learned and incorporate the learnings into future projects Drives the program in the coordination of major feature releases and helps ensure ongoing delivery of value to customers where multiple teams are involved. Facilitates program level processes and execution, identifies and manages dependencies and risks, as well as escalates impediments. Coordinates and facilitates iterative program level planning ceremonies (such as Product Owner Syncs, Scrum of Scrums, Inspect and Adapt, Program Increment Planning, and System Demos). Manages and optimizes the flow of value via cross-organization collaboration. Proactively manages Program Risk through data-driven analytics and ongoing risk remediation efforts Drives Agile teams to facilitate release planning preparedness. Provides transparency into the organizations backlog, providing visibility to work in flight, aligned to progress against defined scope Accountable for the overall program execution and delivery of work (schedule/capacity). Monitors and reports program health (i.e., progress of feature completion, program predictability) with the purpose to provide transparency on program delivery of value. Coaches and leads the program team in practicing Agile principles and leading practices, identify program/team training opportunities and solution/facilitate as needed. Coaches and mentors leadership in Lean/Agile best practices and mindset. Notice $85,000 - $95,000 +bonus* Skills and Requirements Who You Are: Advanced understanding of Agile Principles and how they're applied in workplace culture Strong facilitation, coaching and mentoring skills Experience leading teams through resolution of program issues Experience managing off-shore resources Strong communication, team dynamics, conflict resolution, mentoring, and servant leadership skills Experience with other agile methodologies, LEAN, Kanban, XP Programming etc. Minimum of 8 years' experience in a technical or operations role, ideally with deep experience in project management BA/BS in Business or Technical field of study, preferred Possess high level of intellectual curiosity that drives you to ask great questions and seek supporting data to make decisions Possess superior communication skills - oral, written, and visual (ex: process mapping/workflow) Ability to develop a long-term vision and break it down into specific, manageable deliverables that incrementally move a diverse team toward a common goal Strong attention to detail and organizational skills Ability to analyze business process/operations and create understandable KPIs that effectively measure key outcomes Ability to travel, as needed (up to 30%) *Starting rate may vary by experience and/or location*