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Beluga Ventures Summer Intern- Technical Support/QA Tester in Springville, Utah

INFO:

$15/hour

M-F 9am-5pm

June- August summer internship

Beluga Ventures- Springville, Utah

POSITION PURPOSE AND SCOPE:

We are looking for a Technical Support/QA Tester summer intern who is tech-savvy, eager to learn, and motivated. This person will spend 3 months learning more about our systems, how to fix technical problems that come up, and helping our company test its website for bugs. This position has the potential to extend, if it is a good fit on both sides, and there is a continued business need for it.

ESSENTIAL RESPONSIBILITIES:

  • Troubleshoot production support issues and work with appropriate staff to resolve issues

  • Create and execute detailed test cases

  • Document defects and enhancements identified during testing

  • Testing validation of front web and back office functionality for bugs

  • Escalates technical issues to project manager

  • Work closely with project manager ensure validation testing is completed

EDUCATION EXPERIENCE:

  • High school diploma

  • Strong interest and aptitude for technology

  • Desktop troubleshooting and repair skills

SKILLS AND ABILITIES:

  • Strong verbal and written communication skills as well as interpersonal skills, with both technical and non-technical team members

  • Effectively manage time and balance priorities in a fast-paced environment

  • Desire and ability to learn new skills and improve upon current skills

  • High degree of efficiency and motivation in work habits in a challenging, fast-paced environment.

  • General knowledge IT applications, processes, software, network, operating systems and hardware.

PHYSICAL DEMANDS:

Position requires sitting; standing and walking, bend, reach and kneel, and lift from 15 to 20 pounds occasionally.

WORK ENVIRONMENT:

Noise, dust, lighting, temperature, and physical/ergonomic hazards are typically of those usually found in an office.

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